Really pleased with the service received from Leaders, specifically the property management department. All queries and questions have been dealt with quickly and the communication has been exceptional. Having moved from another estate agents due to bad communication and poor service, I'm really happy with Leaders and hope to stay with them for a long time to come.
Verified User
•
Sep 19, 2016
5.0/5
5.0/5
I have been a tenant of leaders for 16 months. I have found all staff very professional, helpful, polite and understanding. I couldnt wish for a better letting agent who are willing to go the extra mile to help their tenants
Verified User
•
Sep 19, 2016
5.0/5
5.0/5
I find the staff at Leaders Worcester to be very professional at their job, their customers always come first and they are very eager to help when a problem arises, as a contractor for them we have a very good rapport, and they have treats me very well over the years. They are all friendly, responsible and reliable people, who make everybody feel welcome in every situation possible, I would always recommend Leaders for letting a and sales.
Verified User
•
Sep 17, 2016
5.0/5
5.0/5
I have been very satisfied with the professional and friendly way all the staff have dealt with my tenancy. Nothing was too much trouble for them and I would have no hesitation in recommending them or infact using their services in the future.
Verified User
•
Sep 16, 2016
5.0/5
5.0/5
The staff at Leaders are always helpful, friendly, polite and efficient. They're always very approachable if I have any problems or concerns and they always do their best to resolve any issues as quickly as possible and always keep me updated and informed of any progress.
Verified User
•
Sep 16, 2016
5.0/5
5.0/5
First class service, keeping me informed all of the way through the sale. I would not hesitate to recommend Leaders to friends & relatives.
Verified User
•
Sep 16, 2016
5.0/5
5.0/5
I have used Simply Lets /Leaders for the last 10 years , I have always found them to be very efficient and professional.I would recommend them to anyone looking for a Rental Company
Verified User
•
Aug 19, 2016
4.0/5
4.0/5
In general very good, but several incidents where I have been subjected to tenants, whohave obviously not beenkept an eye on. The first incidence was that the property was being sublet to three further people, and significant damage caused structurally to the property, the second, was where the tenant left without paying last three months' rent and took the fridge, which you were unaware of, it was only when I asked where it was , that it came to light, The tenant could not be located and hence i didn't receive any reimbursement. Also, I have been promised a refund in fees charged 10% for long standing lloyalty. AP Morgan have offered me 8%, which would be a much better charge, for the same service. Apart from that I am pleased with Premier / Leaders, very prompt and helpful, and kept well informd on events at all times. Thank you,
Verified User
•
Aug 18, 2016
5.0/5
5.0/5
quite happy with the service and attention to detail as we are always kept informed of any problems and your proposals to put them right, and continue with the necessary arrangements Note When sending correspondence you refer to Mr. & Mrs Dalton and Wei Wei is actually Wei Lan Dalton so Mr & Mrs Dalton on future correspondence will be suffice
Verified User
•
Aug 18, 2016
5.0/5
5.0/5
I am kept up to date with any problems and these have been carried out satisfactorily by the team in Worceter
Really pleased with the service received from Leaders, specifically the property management department. All queries and questions have been dealt with quickly and the communication has been exceptional. Having moved from another estate agents due to bad communication and poor service, I'm really happy with Leaders and hope to stay with them for a long time to come.
Verified User
•
Sep 19, 2016
5.0/5
5.0/5
I have been a tenant of leaders for 16 months. I have found all staff very professional, helpful, polite and understanding. I couldnt wish for a better letting agent who are willing to go the extra mile to help their tenants
Verified User
•
Sep 19, 2016
5.0/5
5.0/5
I find the staff at Leaders Worcester to be very professional at their job, their customers always come first and they are very eager to help when a problem arises, as a contractor for them we have a very good rapport, and they have treats me very well over the years. They are all friendly, responsible and reliable people, who make everybody feel welcome in every situation possible, I would always recommend Leaders for letting a and sales.
Verified User
•
Sep 17, 2016
5.0/5
5.0/5
I have been very satisfied with the professional and friendly way all the staff have dealt with my tenancy. Nothing was too much trouble for them and I would have no hesitation in recommending them or infact using their services in the future.
Verified User
•
Sep 16, 2016
5.0/5
5.0/5
The staff at Leaders are always helpful, friendly, polite and efficient. They're always very approachable if I have any problems or concerns and they always do their best to resolve any issues as quickly as possible and always keep me updated and informed of any progress.
Verified User
•
Sep 16, 2016
5.0/5
5.0/5
First class service, keeping me informed all of the way through the sale. I would not hesitate to recommend Leaders to friends & relatives.
Verified User
•
Sep 16, 2016
5.0/5
5.0/5
I have used Simply Lets /Leaders for the last 10 years , I have always found them to be very efficient and professional.I would recommend them to anyone looking for a Rental Company
Verified User
•
Aug 19, 2016
4.0/5
4.0/5
In general very good, but several incidents where I have been subjected to tenants, whohave obviously not beenkept an eye on. The first incidence was that the property was being sublet to three further people, and significant damage caused structurally to the property, the second, was where the tenant left without paying last three months' rent and took the fridge, which you were unaware of, it was only when I asked where it was , that it came to light, The tenant could not be located and hence i didn't receive any reimbursement. Also, I have been promised a refund in fees charged 10% for long standing lloyalty. AP Morgan have offered me 8%, which would be a much better charge, for the same service. Apart from that I am pleased with Premier / Leaders, very prompt and helpful, and kept well informd on events at all times. Thank you,
Verified User
•
Aug 18, 2016
5.0/5
5.0/5
quite happy with the service and attention to detail as we are always kept informed of any problems and your proposals to put them right, and continue with the necessary arrangements Note When sending correspondence you refer to Mr. & Mrs Dalton and Wei Wei is actually Wei Lan Dalton so Mr & Mrs Dalton on future correspondence will be suffice
Verified User
•
Aug 18, 2016
5.0/5
5.0/5
I am kept up to date with any problems and these have been carried out satisfactorily by the team in Worceter