Hugo was very accommodating in all areas and understood exactly what was in each vehicle we test drove., including making sure my wife could understand some of the tech in the Outlander we decided on. We are Fairley new to Tri-cites so I was impressed with all the follow up and immediate answers to all questions.ThankyouLarry and Sandy HortonFor being professional , knowledgeable, and clearly understanding what we wanted to accomplish!

There was no coffee.

My thanks again to Earl, "Master" Service Advisor.Excellent customer service. I encountered a minor/health problem. I called Earl from the restroom and hebrought me what I needed from my car and knocked and left my go bag by the door and all was well. Thank youagain Earl, you saved me.

Service dept is greaService dept is great

Overall satisfying with the serviceNo issues they diagnose the problem and corrected. . I appreciate Their attention to take care of the problem

They were very helpful. And they did a great job.

N/a

Knowledgeable staff, very good customer service.

Keep up the good workSony was amazing he took his time to make sure I was completely satisfied

Hugo was absolutely amazing! He was very kind and honest and made me feel comfortable. I will definitely be recommending everyone to him!Hugo and his finance team were amazing! They were very kind and upfront about everything. They made this the easiest car buying experience!