MUY BUEN SERVICIO

Sad to see they have done away with the wash and vacuum along with the serviceGreat customer service

Everything goodCause everyone there are really good people

Final process was less than I expected

Earl did an excellent job taking care of all my needs and questions and keeping me informed with the progress of the work throughout the time my vehicle was being serviced.Excellent service, clean facilities, fair pricing, and coupons.

Happy with everything

We have worked with Earl, the service rep, over many years. In 1998 we bought a new VW Passat. He was the service manager with a local Kennewick dealer. He is great.

With the change in process that I didn’t know about – I have no idea if the other fluids in the car that go along with an oil change are fine or if there are other concerns with the car. In the past, this is always been discussed and I was given a sheet that explained any concerns.I was not informed and have no idea about the multiservice inspection that was listed above. This was always provided at my previous visits. And to be told that brand new windshield wipers need to be replaced when they were new and they could not be adjusted – do they notrealize that they can be adjusted obviously not – kind of a disturbing visit and not knowing if my car had the fluids replaced or refilled or if there are other concerns.Having the last oil change at 3:30 Monday through Friday is not very convenient. This will unfortunately impact scheduling because 8 to 330 is during the workday and does not give those working a chance to get their oil changed at this facility.

Quick and fast service

Mostly the people there. Especially Earl a d Debra. Always helpful and pleasant. And I trust the service dept.