My friend broke her pants during one of the challenges (front button fell off) and the staff helped us get a safety pin. Very nice of them!!Me and my friends all wore out level 99 shirts that we got last time we were here. Some staff gave us a free hour because they liked our shirts and it made us very happy. We had an excellent time :)!!

Leaving.It was chaotic!! I felt like we were in an elementary school. It was loud and mostly annoying.

I was surprised with what types of activities that were available and just the amount of different things there were to do. It was super fun and challenging.

It would be great if there were more and better labeled vegan options in the dinning area.The physical rooms (particularly the ninja rooms) were my favorite!

Trevor is so awesome

Please relabel the “hints” as “instructions”. We entered many rooms not having a clue what to do. Also, please inform us that we can pause our gameplay time. Would have been nice to know before grabbing a drink, eating, and using the bathroom.Axe run

3 starred brain cells and harvest and got into the all time leaderboard for duel wins

The check in process was quite complex, it would be great to see this process streamlined for easier use.Level 99's staff was excellent at guiding us through the complicated check in process. They had expertise in how to navigate our party of 6 needs. The place was busy so some of the rooms required more wait times than others. The place was clean and the staff inside were friendly and helpful. Our party than had a sit down meal at the Nightshift Brewing company and our server, Madison was amazing! She accommodated our many food sensitivities, was attentive, timely and helped my daughter celebrate her 13th birthday with the staff singing to her and a free dessert! It was an overall great experience!

It was a lot of fun! A few younger kids were running around a lot, and causing some ruckus but I assume if staff wasn't saying anything, it didnt warrant them stopping. It was a tad disturbing at times, especially when kids bump into you because they finish the room and try to sprint back to the beginning to re-do it.We enjoyed the new rooms! It is nice when rooms rotate in and out, although we say goodbye to rooms we liked. but it was a lot of fun!

I went to the bathroom at the end of our stay, and it was wrecked. Really dirty. I know humans are a lot…so not surprising, but that’s an area that needed some help.Uniqueness of the experience and being with family and friends.