Lexus Belfast
4.8/5
4.8 /5
563 Verified Reviews
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
563 Verified Reviews
4.0/5
4.0 /5
Very helpful advice & information given

4.0/5
4.0 /5
I found Business Manager, Nathan McCluskey, to be very helpful, professional and welcoming. Nothing was any trouble for him and he most certainly is a great ambassador for Lookers Lexus Belfast.

Absolutely outstandingCharlie,Nathan and Matthew are a credit to the brand and to Belfast branch

5.0/5
5.0 /5
Matthew really nice, so helpful and professional

3.0/5
3.0 /5
Trade in offer notAttractive full pricing of new Lexus not given or explained.

Dear Sir/MadamI recently purchased a Lexus from Charles Hurst Belfast. The sales representative I dealt with was Matthew Brown. Throughout our discussions I found Matthew to be an excellent communicator. He had obvious knowledge of the Lexus brand and helpfully pointed out the differences in the two vehicles I was interested in. This inevitably helped me to make an informed decision. When we discussed pricing and finance arrangements he provided reassurance by explaining Charles Hurst fare price policies. On not having the answer to one of my financial queries he sought out Nathan who again helpfully pointed out both the pros and cons of my options. On purchasing the vehicle Matthew walked me through the different systems and spec of the vehicle. A further helpful Lexus policy Matthew highlighted was my option to return with the vehicle for further assistance if I was unsure as to the workings of my new car.I found my overall customer experience with Lexus and Matthew to be excellent. I would have neither hesitation nor reservation in recommending any new customers when attending the dealership to ask for Matthew.Kind regards

4.0/5
4.0 /5
My reason for a demonstration to experience a Leux in comparison to a Hyundai was really appreciated -thank you

4.0/5
4.0 /5
The sales rep. was informative and enabled me to test drive the car I thought I might like.

5.0/5
5.0 /5
Nothing is too much trouble for the team at Lexus

5.0/5
5.0 /5
I recently inquired about the Lexus RX450H and received quick and accurate answers to all my questions. Thanks!