Need to offer coffee and other complimentary beveragesNever told them my needs

I have been a consistent customer with Little Joe's Service Department, and I trust my vehicle in their care.The service department may change personnel, but the service provided with each new person is courteous and professional. Thank you.Dominique and Jenise made me feel very welcomed, and explained my car details to me. I appreciate their courteous and professional manners to me.

NonenoneNone

Great personel clean facilityReliable and timely appointments with skilled technicians.

YyR

No snacks in the waiting area😃

I drove to pick the vehicle up when it was supposed to be ready and was told the manufacturer was holding up my warranty request.Very unprofessional for dealership. We will not be returning.Never spoke to them was told “that is not how it works”. But the messages they sent confirmed they did not know about the 10 year warranty.This is my 4th PHEV and the manufacturer saying a battery that has lost 1/2 its miles is still good is an injustice to the customer. We just by the next car, but it will never be a Mitsubishi again and we will tell as many people that we can no too. Good call Mitsubishi.

Adam is a great salesman

Online appointment, check in, and you spend small amount of time at the service and your done.

Had to replace a brand-new tire that picked up a 3-inch bolt causing a hole that was 3/4 quarters in diameter in the garage area. Bolt was large enough that if it was already in tire before the tire rotation that it would have been noticed.I never give 5's, because there is always room for growth.