Little Joe's Mitsubishi
4.0/5
4.0 /5
60 Verified Reviews
1601 South Military Hwy, Chesapeake, VA 23320, US
(757) 420-8214
60 Verified Reviews
5.0/5
5.0 /5
No soda or coffee machine!!Great, fast service!

5.0/5
5.0 /5
Easy to set up appointment. The staff at service department are friendly and accommodating.

5.0/5
5.0 /5
Great service & atmosphere.

5.0/5
5.0 /5
Dependability quick and expert service

5.0/5
5.0 /5
Was able to set up an appointment within a few days.

5.0/5
5.0 /5
No pressure sales tactics.

5.0/5
5.0 /5
I showed Austin the Outlander that I saw online. He pulled it right up to the door, as if he knew I was leaving with it! He was very positive!Austin did a great job! He listened to what I was asking for and provided a pleasant purchase experience. The best car buying experiences ever! I was in and out within two hours!!!!

5.0/5
5.0 /5
My car was finished and parked in the parking lot for 30 minutes and no one came to tell me it was ready. This is the second time that's happened. Other customers complained about it as well, in the waiting room. Other than that everything else was excellent!!!

5.0/5
5.0 /5
Some parts were not available in site.Again, some parts were not on siteIncrease the number of parts on site.

1.0/5
1.0 /5
Whoever does the scheduling needs training. I do tech scheduling as a profession and if it's going to take a previous job longer than state so and offer me a ride home or to work.Turned off the tire maintenance light without fixing the root cause of the issue.Job was scheduled for 830. Pulled into bay at 10. Service didn't offer explanation why late or ride home or to work. Need to offer more hours for those that work.Lots of opportunities for growth! Especially if customer satisfaction is a priority. Offer coffee, offer shuttle service, let customers know what is going with parts, etc. If you need help, call me, hire me, I'll be glad to show you how!Dawn M Corner(Still not satisfied customer!)Was verbally advised what needed to be replaced instead of pulling my vehicle inside and taking a look at what needed to be replaced. Made a 2nd appointment to bring in for what they advised as well as a warranty part that they could have put on when I was there while they were advising me like I don't have a JOB that I was away from especially since they don't offer a free shuttle!No one communicates there with the owners. The owners have to initiate the communication. 🤬😡🙄