The directions to get to the service center were not clearly marked. I did 3 U turns before I found the entrance.Over all the experience was good. The only draw backs was the service writer was not friendly. He didn't seem to care about by question concerning the stiff ride and tires on my vehicle.Scheduling was easy, the recall was taken care of the same day so I could wait while the work was being done. I did not feel taken advantage of and was not pressured into additional unwanted sales. I appreciated that.
Verified User
•
Nov 19, 2025
4.0/5
4.0/5
I would like to compliment Laykin. She was great booking an appointment for me. She was pleasant and courteous. She followed through from beginning until my car was returned to me. Please recognize her for the great service she provided me.
Verified User
•
Nov 16, 2025
5.0/5
5.0/5
Everything was smooth the entire process including the transition from one vehicle to the next. The DMV registration process could move a little faster though when just transferring plates.I have never had a bad experience
Verified User
•
Nov 13, 2025
1.0/5
1.0/5
Just because the process of selling me the car was fine doesn’t mean I’m happy.The place is well maintained but they sell defective cars they have no idea about. I shouldn’t purchase a car from people that claim to not know anything about if they’re selling mitsubishiConstantly failing to fix sounds I had audibly on camera and showed in person. Damaging and scratching up my car multiple times. Telling me they don’t know anything about Mitsubishi cars and would have to call and then repeated failure to communicate.Everyone is polite and nice but I feel like the service was beyond unacceptable especially with all the damage and lack of communicationScratches, oil hand prints all over my fabric ceiling. They had to replace one part they damaged and they damaged my car AGAINGive me my money back or give me other options at this point? What am I even suppose to do from here with a brand new 2024 defective car that I don’t qualify for lemon law for because the mechanics aren’t actively fixing anything and instead just telling me they don’t know.I don’t know what this means, I guess you mean my old car to trade in
Verified User
•
Nov 10, 2025
3.0/5
3.0/5
none
Verified User
•
Nov 9, 2025
5.0/5
5.0/5
No soda or coffee machine!!Great, fast service!
Verified User
•
Nov 9, 2025
5.0/5
5.0/5
Easy to set up appointment. The staff at service department are friendly and accommodating.
Verified User
•
Nov 8, 2025
5.0/5
5.0/5
Great service & atmosphere.
Verified User
•
Nov 7, 2025
5.0/5
5.0/5
Dependability quick and expert service
Verified User
•
Oct 31, 2025
5.0/5
5.0/5
Was able to set up an appointment within a few days.
The directions to get to the service center were not clearly marked. I did 3 U turns before I found the entrance.Over all the experience was good. The only draw backs was the service writer was not friendly. He didn't seem to care about by question concerning the stiff ride and tires on my vehicle.Scheduling was easy, the recall was taken care of the same day so I could wait while the work was being done. I did not feel taken advantage of and was not pressured into additional unwanted sales. I appreciated that.
Verified User
•
Nov 19, 2025
4.0/5
4.0/5
I would like to compliment Laykin. She was great booking an appointment for me. She was pleasant and courteous. She followed through from beginning until my car was returned to me. Please recognize her for the great service she provided me.
Verified User
•
Nov 16, 2025
5.0/5
5.0/5
Everything was smooth the entire process including the transition from one vehicle to the next. The DMV registration process could move a little faster though when just transferring plates.I have never had a bad experience
Verified User
•
Nov 13, 2025
1.0/5
1.0/5
Just because the process of selling me the car was fine doesn’t mean I’m happy.The place is well maintained but they sell defective cars they have no idea about. I shouldn’t purchase a car from people that claim to not know anything about if they’re selling mitsubishiConstantly failing to fix sounds I had audibly on camera and showed in person. Damaging and scratching up my car multiple times. Telling me they don’t know anything about Mitsubishi cars and would have to call and then repeated failure to communicate.Everyone is polite and nice but I feel like the service was beyond unacceptable especially with all the damage and lack of communicationScratches, oil hand prints all over my fabric ceiling. They had to replace one part they damaged and they damaged my car AGAINGive me my money back or give me other options at this point? What am I even suppose to do from here with a brand new 2024 defective car that I don’t qualify for lemon law for because the mechanics aren’t actively fixing anything and instead just telling me they don’t know.I don’t know what this means, I guess you mean my old car to trade in
Verified User
•
Nov 10, 2025
3.0/5
3.0/5
none
Verified User
•
Nov 9, 2025
5.0/5
5.0/5
No soda or coffee machine!!Great, fast service!
Verified User
•
Nov 9, 2025
5.0/5
5.0/5
Easy to set up appointment. The staff at service department are friendly and accommodating.
Verified User
•
Nov 8, 2025
5.0/5
5.0/5
Great service & atmosphere.
Verified User
•
Nov 7, 2025
5.0/5
5.0/5
Dependability quick and expert service
Verified User
•
Oct 31, 2025
5.0/5
5.0/5
Was able to set up an appointment within a few days.