Friendly neighborhood bank who knows and understands us customers. Fantastic customer service. Great CD rates.

Great customer service, answered all our questions

I gave a great rating to Pacific Credit Union because of the outstanding service I received from Robin Vossler. Her professionalism, patience, and kindness truly stood out. While I was there, I saw her helping a very tall gentleman who seemed frustrated, and she handled the situation with incredible calm and care. She stayed on the phone with customer service for him while he stood there watching closely, yet she never lost her composure—she simply kept smiling and continued helping him.When it was my turn, she made me feel immediately welcome. She explained everything so clearly and thoroughly that I actually felt like I learned something new about my account and banking in general. She took the time to make sure I understood everything instead of rushing through the process.Because of the experience and the way she treated me, I happily opened an account with Pacific Credit Union. Robin was genuinely kind, professional, and incredibly helpful. I can honestly say I have never received this level of service at any bank or credit union before. Pacific Credit Union is lucky to have someone like her representing them. She did an amazing job.

For the most part, our use has been top notch. Marked down a point only due to some 'glitches' with Bill Pay.

Prioritizes members financial health, provides great service, better rates than banks, great staff

Great place to trust my finances. Everyone is extremely helpful, when I need.

You have time after time helped me, family and friends 🧡

Hardly ever any problems and when one arises it’s corrected easily and quickly. Always friendly.

Every one is so helpful and kind.

Great service every time.