I was told that there was a representative at the location I was renting from. There was not. No one ever told me I needed my own lock or pay $20.00 for theirs. No one told me I needed to bring my home owners policy or pay 18.00 a month for theirs. If I hadn’t already rented the U-Haul and movers I would have picked a patronage company.
Verified User
•
May 9, 2026
5.0/5
5.0/5
The items were clean , neat and well stored. No moisture nor insect infestation.
Verified User
•
May 9, 2026
5.0/5
5.0/5
Items were always clean, neat and well stored. No sign of moisture nor insect infestation.
Verified User
•
Apr 30, 2026
5.0/5
5.0/5
They were at one time close to my home and I never had a problem.
Verified User
•
Apr 16, 2026
1.0/5
1.0/5
There is no customer service. No one answers the phone or returns calls.
Verified User
•
Apr 14, 2026
4.0/5
4.0/5
Overall easy process, decent customer service.I would have appreciated an office on site or an on call number to reach people after hours and on weekends.
Verified User
•
Apr 7, 2026
4.0/5
4.0/5
You Have good staff members , very helpful and very patient.
Verified User
•
Apr 3, 2026
5.0/5
5.0/5
I would like to commend Mari for her outstanding assistance. She was incredibly pleasant and maintained a positive, welcoming energy that made me feel truly valued as a customer. Her wonderful spirit and professional demeanor reaffirmed my decision to choose CubeSmart, and it is because of staff members like Mari that I am happy to recommend this facility to others
Verified User
•
Mar 21, 2026
5.0/5
5.0/5
Ease of transactionsSafe locationFriendly, knowledgeable staff
Verified User
•
Mar 12, 2026
1.0/5
1.0/5
Paid my rent each month on time, never asked for anything even after rent increases that almost doubled my rent after two years, I informed the company that I would be moving out 3 days after due date and I was charged for an entire month.
I was told that there was a representative at the location I was renting from. There was not. No one ever told me I needed my own lock or pay $20.00 for theirs. No one told me I needed to bring my home owners policy or pay 18.00 a month for theirs. If I hadn’t already rented the U-Haul and movers I would have picked a patronage company.
Verified User
•
May 9, 2026
5.0/5
5.0/5
The items were clean , neat and well stored. No moisture nor insect infestation.
Verified User
•
May 9, 2026
5.0/5
5.0/5
Items were always clean, neat and well stored. No sign of moisture nor insect infestation.
Verified User
•
Apr 30, 2026
5.0/5
5.0/5
They were at one time close to my home and I never had a problem.
Verified User
•
Apr 16, 2026
1.0/5
1.0/5
There is no customer service. No one answers the phone or returns calls.
Verified User
•
Apr 14, 2026
4.0/5
4.0/5
Overall easy process, decent customer service.I would have appreciated an office on site or an on call number to reach people after hours and on weekends.
Verified User
•
Apr 7, 2026
4.0/5
4.0/5
You Have good staff members , very helpful and very patient.
Verified User
•
Apr 3, 2026
5.0/5
5.0/5
I would like to commend Mari for her outstanding assistance. She was incredibly pleasant and maintained a positive, welcoming energy that made me feel truly valued as a customer. Her wonderful spirit and professional demeanor reaffirmed my decision to choose CubeSmart, and it is because of staff members like Mari that I am happy to recommend this facility to others
Verified User
•
Mar 21, 2026
5.0/5
5.0/5
Ease of transactionsSafe locationFriendly, knowledgeable staff
Verified User
•
Mar 12, 2026
1.0/5
1.0/5
Paid my rent each month on time, never asked for anything even after rent increases that almost doubled my rent after two years, I informed the company that I would be moving out 3 days after due date and I was charged for an entire month.