It’s hard to improve on perfection.The dealership is awesome. Brittney is very professional and super friendly. I appreciate the quick turnaround and the excellence of the staff

Very satisfiedService was great,very friendly!

The service advisor at this location was marvelous!!!!The only issue that I had was before I went to this appointment, someone had scheduled me for service in Muscle Shoals, and did not seem to know that me going there could void the warranty on the vehicle. I was unaware of this fact as well until I got to Muscle Shoals, and thankfully the advisor there knew and advised me that I may want to check and go to Florence. This is a knowledge gap that needs to be addressed with the individuals that may be newer there and/or just unaware, before someone's warranty is inadvertently voided. This also caused me to have to rearrange my schedule and make a 2nd trip to the Shoals from Russellville during my work hours. I am not upset, but someone else could be if this occured with them..... an ounce of prevention is worth a pound of cure, and you cannot fix a problem, if you are unaware there is one.Everything was phenomenal, especially the customer service!!!!

I always trust that Long Lewis Mitsubishi will fix me up when I need some maintenance! Brittany and Keely were very professional and clearly communicated the services performed at my visit. I had a question regarding my bill, and Brittany handled my questions swiftly and professionally!I always enjoy my experience with the team at Long Lewis!

Brittany was awesome very helpful.

Santa is professional and extremely nice. Good asset to your businessAlways courteous and competent

continued good customer service

Everything went very smoothlyHad no problems

Great service

The dealership was very clean the salesperson was very polite and newest stuffEverything was perfect