Long Lewis Mitsubishi
4.8/5
4.8 /5
140 Verified Reviews
1602 Florence Blvd, Florence, AL 35630, US
(256) 764-3351
140 Verified Reviews
5.0/5
5.0 /5
I’ll rate this as a ten for the dealership but on the other hand I do not recommend Mitsubishi at all ! I’ll never buy another one or recommend them again. I drove my car 5/7 miles off the lot. Within a week my screen cracked. Reached out and they told me they wouldn’t replace it but never took the time to look at it. Went back over year and half later to get my recall fixed and they tell me this could’ve been covered under warranty. They took the time to look at it at long Lewis! Call the warranty department like 4/5 times just to get a straight forward answer and they deny me saying it was pretty much my fault but how when the crack is literally inside my screen! You can’t feel it when you rub your finger over it. I’m so pissed. I would’ve never went with Mitsubishi if I knew this! The screen was not my fault ! 🤦🏽‍♀️ so upset no one took the time to look at it and when someone does and puts the effort in to help me I get denied from Mitsubishi.I’ll rate this as a ten for the dealership but on the other hand I do not recommend Mitsubishi at all ! I’ll never buy another one or recommend them again. I drove my car 5/7 miles off the lot. Within a week my screen cracked. Reached out and they told me they wouldn’t replace it but never took the time to look at it. Went back over year and half later to get my recall fixed and they tell me this could’ve been covered under warranty. They took the time to look at it at long Lewis! Call the warranty department like 4/5 times just to get a straight forward answer and they deny me saying it was pretty much my fault but how when the crack is literally inside my screen! You can’t feel it when you rub your finger over it. I’m so pissed. I would’ve never went with Mitsubishi if I knew this! The screen was not my fault ! 🤦🏽‍♀️ so upset no one took the time to look at it and when someone does and puts the effort in to help me I get denied from Mitsubishi.

4.0/5
4.0 /5
Nobody’s a 10

5.0/5
5.0 /5
Everyone from Brittney and Christopher the Mitsubishi rep and parts guy were fabulousBrittney is amazing and so easy to work with. She goes out of her way to explain everything. She needs a raise or at least a Chick-fil-A gift card.

5.0/5
5.0 /5
Great staff

5.0/5
5.0 /5
Waited while service was performedHappy

4.0/5
4.0 /5
My service was completed in a timely manner. Employees were courteous. I was very pleased with the service.I received good service.

5.0/5
5.0 /5
They do great, timely work.Always a great experience.

5.0/5
5.0 /5
NaNaGood people great service fixed the issue quickly

5.0/5
5.0 /5
Keep up the good work!This was my first time getting service with this dealership but the young lady made me feel very comfortable. She was friendly kept a smile and understanding. Keeping a smile on her face. The Advisor was nice and knowledgeable as well!

4.0/5
4.0 /5
.Well behaved, polite and knowledgeable staff