There was black stuff in the pipes when I arrived and I ended up unclogging and pouring baking soda and scaling hot water down it from the last tenant had hair clips and everything in the drain. Me and brother had a hard time unclogging it and I know other units have the same thing. I was informed about a year ago that it’s black sluggy mess in the pipes is over time build up which makes sense the apartments are 20 years old I used to live out here in 2006
Catherine
•
Feb 28, 2024
4.0/5
4.0/5
Dryer vent really needed cleaning
Robert
•
Dec 4, 2023
5.0/5
5.0/5
A Month after reporting our Refrigerator was making bad noises, the Maintenance man showed up looked at the Frig. He found a build up of dust was pushing fan against another part. While here he fixed two things with the Kitchen Sink a former Maintenance man had installed wrong.
STEPHANIE
•
Oct 27, 2023
5.0/5
5.0/5
My AC stopped right before a weekend of daytime temps in the 80s. I work nights/sleep during the day. I was worried my work order wouldn't go through before the weekend, but he was taking care of it the very next morning before I even realized he had fixed the AC unit. It was such a relief to go into the weekend knowing I would sleep in a cool environment before long hours working at night. The maintenance manager was very warm and even gave me advice on creaking doors (olive oil or coconut cooking spray). He even insisted on checking on me that afternoon to ensure it stayed cool in my apartment. He's truly a keeper. PS Andrea, the residential manager, was so prompt in returning emails about the work order. She's very professional and warm.
Tanya
•
Jun 21, 2023
5.0/5
5.0/5
Everything was done in a great manner and very fast. Maintenance guy very nice and knows what his is doing
John
•
Aug 5, 2022
5.0/5
5.0/5
I called with a couple of things that needed fixing. Nothing big and we honestly thought the work wouldn't be done till maybe mid-week, next week. However, five minutes after getting off the phone with Vee, someone knocked on our door. I looked through the Peep Hole In the door and it was the Maintenance Man. He came in fixed our problems and that was that! We were pleasantly surprised and Very Happy With The Speedy Service. Thanks So Much, Kathy And John Spratley
Constance
•
Jul 20, 2022
5.0/5
5.0/5
The AC unit stopped working and there was a slight drip from the above unit. Andre,(I hope I have spelled his name correctly), maintenance rep/sup arrived @9:30am to fix the problem b/c of the heat !! The door that leads to the unit on the patio was difficult to open. He and another rep, sorry I didn't get his name but have seen him before..very courteous and diligent in his help and other work I've seen him do on the property...had to work very hard to open the door due to old lock problems. Andre was able to get the owner of the AC service to come out by @2:30. Both worked very hard and I'm so happy to say I had cool air within an hour. Andre explained about the leak. It stopped after several more hours. No damage to my apt. Very, very pleased with prompt fixing of the problem especially in this extreme heat. Thank you to the 3 gentlemen.
There was black stuff in the pipes when I arrived and I ended up unclogging and pouring baking soda and scaling hot water down it from the last tenant had hair clips and everything in the drain. Me and brother had a hard time unclogging it and I know other units have the same thing. I was informed about a year ago that it’s black sluggy mess in the pipes is over time build up which makes sense the apartments are 20 years old I used to live out here in 2006
Catherine
•
Feb 28, 2024
4.0/5
4.0/5
Dryer vent really needed cleaning
Robert
•
Dec 4, 2023
5.0/5
5.0/5
A Month after reporting our Refrigerator was making bad noises, the Maintenance man showed up looked at the Frig. He found a build up of dust was pushing fan against another part. While here he fixed two things with the Kitchen Sink a former Maintenance man had installed wrong.
STEPHANIE
•
Oct 27, 2023
5.0/5
5.0/5
My AC stopped right before a weekend of daytime temps in the 80s. I work nights/sleep during the day. I was worried my work order wouldn't go through before the weekend, but he was taking care of it the very next morning before I even realized he had fixed the AC unit. It was such a relief to go into the weekend knowing I would sleep in a cool environment before long hours working at night. The maintenance manager was very warm and even gave me advice on creaking doors (olive oil or coconut cooking spray). He even insisted on checking on me that afternoon to ensure it stayed cool in my apartment. He's truly a keeper. PS Andrea, the residential manager, was so prompt in returning emails about the work order. She's very professional and warm.
Tanya
•
Jun 21, 2023
5.0/5
5.0/5
Everything was done in a great manner and very fast. Maintenance guy very nice and knows what his is doing
John
•
Aug 5, 2022
5.0/5
5.0/5
I called with a couple of things that needed fixing. Nothing big and we honestly thought the work wouldn't be done till maybe mid-week, next week. However, five minutes after getting off the phone with Vee, someone knocked on our door. I looked through the Peep Hole In the door and it was the Maintenance Man. He came in fixed our problems and that was that! We were pleasantly surprised and Very Happy With The Speedy Service. Thanks So Much, Kathy And John Spratley
Constance
•
Jul 20, 2022
5.0/5
5.0/5
The AC unit stopped working and there was a slight drip from the above unit. Andre,(I hope I have spelled his name correctly), maintenance rep/sup arrived @9:30am to fix the problem b/c of the heat !! The door that leads to the unit on the patio was difficult to open. He and another rep, sorry I didn't get his name but have seen him before..very courteous and diligent in his help and other work I've seen him do on the property...had to work very hard to open the door due to old lock problems. Andre was able to get the owner of the AC service to come out by @2:30. Both worked very hard and I'm so happy to say I had cool air within an hour. Andre explained about the leak. It stopped after several more hours. No damage to my apt. Very, very pleased with prompt fixing of the problem especially in this extreme heat. Thank you to the 3 gentlemen.