Although ultimately, I had to change my purchase plans fue to external factors and look elsewhere , my experience with the sales representative, Steve, at Looks BMW was excellent and he could not have been more helpful

The young lady who I spoke to was very helpful and polite. She answered all the questions I needed to know about the car I looked at

Reagan was really helpful and listened to what my future purchase needs were

The reason for 4 stars is that there was no X5 for me to look at in the showroom. I imagine that the X5 is a popular vehicle for BMW, so thats why I removed a star. Im sure thats me thinking the world revolves around me, and that you should always have just the exact car I want in the showroom, but you asked ;) Onto the great bit, I was met by Dan Hughes who was courteous, polite, friendly, and professional. He put me at ease and answered my questions very easily. He also suggested that we look at a demo X5 that was on site. A top salesman to be honest. I spent lots of years in sales, and I would have given him a job for sure. Dan contacted me a couple of days after our meeting to touch base, which was fine. In conclusion, I do plan to purchase a car from your dealership. It wont be for a month or 2, because I will buy it outright and I need to save a few more pennies.

Would really have liked to support these helpful chaps on a purchase, had it not been a perfect spec vehicle became available. Who knows, a next time ?

Good communications friendly staff

Excellent communication and response, I look forward to test my favourite BMW soon.

All friendly people

Attentive service

Very helpful and responsive salesperson Was just about to come and view my chosen car but was beaten to it by someone booking on line unfortunately