Lookers BMW Stafford
4.3/5
4.3 /5
717 Verified Reviews
Radford Bank, Stafford, Stafford, ST17 4PQ, GB
01785 246999
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
717 Verified Reviews
4.0/5
4.0 /5
A few faults were listed as requiring attention I replied to accept the work being done but have not heard anything since?

5.0/5
5.0 /5
Getting pestered via email and text to do this survey was a bit annoying.

5.0/5
5.0 /5
NOTE - this response refers to an on-line contact with your company.

5.0/5
5.0 /5
had the new 3.0 dash cam fitted . service dept and engineer who fitted it could not get it to work on my iPhone . it would not connect to camera . it worked on his Samsung . after a considerable time I had a a thought and switched on my VPN on my iPhone . it worked perfectly . I cannot find any contact for the cam online so please pass it on , I will have to keep my VPN off for the moment . At least my dealer knows the problem for the future

5.0/5
5.0 /5
As we are retired. we only have one car. therfore the taxi service back and fore from home is a point of customer service that is very much appreciated .

5.0/5
5.0 /5
Very pleased with the service.

5.0/5
5.0 /5
Excellent friendly service team. Very easy to deal with. Phil (master mechanic) has done an excellent job on fitting my accessories and I am very pleased with the end result.

5.0/5
5.0 /5
Na

4.0/5
4.0 /5
Car poorly cleaned after service.A replacement battery was put into my spare key fob.My wife's BMW had a new battery fitted just 2 weeks previous,bought from Lookers of Stafford.She had to order a new Fob,as the new battery made no difference.The same battery was fitted into my spare key.Did'nt Work.Can't believe I was charged for battery.All with the same dealership.Fair to say I should have a refund,afterall it was only £4

5.0/5
5.0 /5
All round very good service