The reception staff were very pleasant and helpful

Is there any possibility of booking/having a courtesy car while you have mine? Cost £20 in taxis to get from then back to the dealership so if you offered 1 even for a £10-20 charge I'd take it, way easier than waiting outside in the cold.

At every point it was a friendly and professional experience

Excellent customer service from providing information to completing the sale and delivering the car. Thank you very much.

We recently came back to BMW stafford for our new car in June because of how much Andrea and her team look after us with our previous cars that we have had from this dealers , this is our 4th car from BMW Stafford.

Chris Garner was excellent throughout the whole process and even came in on his day off to handover! Very satisfied customer. Chris deserves a bonus!

Great experience, just happened to go a different direction and didn’t buy on this occasion.

Jonathan went above and beyond to make buying my new car the best experience I could have. He Kept in regularly contact through out the buying process to make sure everything was going smoothly and if i had any questions. Then on collection of the car he went through everything in the car and the app making sure i knew everything I needed before leaving the dealership. Jonathan also rang me the following week after collecting the car to make sure everything was well, i was still enjoying my purchase and if there was any other question which i needed to ask.I couldn't have asked for a better sales representative to have dealt with!

Jonathan was more than happy to help. Was willing to go above and beyond to make my experience the best it could be. He really is a gem to the team at Lookers south stafford

Excellent service by nice friendly staff.They went the extra mile to ensure things were to my satisfaction.Car is as new again.Many ThanksAlan