Lookers BMW Stoke on Trent
4.2/5
4.2 /5
1,100 Verified Reviews
Bede Rd, Stoke-on-Trent, Stoke-on-Trent, ST4 4GU, GB
01782 572100
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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1,100 Verified Reviews
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5.0/5
5.0 /5
Thank you to Dan in sales for a great service and great communication
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5.0/5
5.0 /5
Sean Bessel was excellent I did receive a comprehensive video the box wont allow me to tick yes for some reason.I’ve been visiting BMW at Stoke on and for 16 years it’s the first time I’ve left feeling like a valued customer.
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5.0/5
5.0 /5
Josh was very helpful, went over and above to help, but we bought a newer and different model car from the one we test drove at Lookers. So it was just the car choice that stopped us, I’m sure the same level of customer service would’ve continued if we’d proceeded
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5.0/5
5.0 /5
Mark Graham, was excellent with his advice, kept us well informed at every stage and was very helpful. He is an asset to your team.
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5.0/5
5.0 /5
First class service from all your staff. Have been a satisfied customer for many years. Will definitely go back.
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5.0/5
5.0 /5
All dealing were done quickly through Adam Melville and the buying of the car was seemless and trouble free.
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5.0/5
5.0 /5
Absolutely hate the contact centre. Much prefer to deal directly with my service centre.
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5.0/5
5.0 /5
Give your staff a gold STAR
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5.0/5
5.0 /5
We were extremely happy with salesman Aaron Bates, he was really helpful with various situations during our part exchange, he kept all his promises so we would definitely go back to Aaron next time we change.
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5.0/5
5.0 /5
Great customer service from Jordan Eldergill, which I’d like to pass on a big thank you for.