Lookers BMW Stoke on Trent
4.2/5
4.2 /5
1,100 Verified Reviews
Bede Rd, Stoke-on-Trent, Stoke-on-Trent, ST4 4GU, GB
01782 572100
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
1,100 Verified Reviews
5.0/5
5.0 /5
Excellent service all round. Very happy how I was dealt with. Must mention Dan Price and top marks for all the information he provided and assistance in the purchase of the new car. Top marks all round. A friendly welcome awaits you and great customer service thank you

5.0/5
5.0 /5
We were very impressed with the professionalism and effort that Jack Bourne and Toby put in on our behalf to find the right car for us. All done in a very friendly and respectful manner. Really nice people to deal with.

5.0/5
5.0 /5
Excellent service and communication . A very smooth car buying experience . Delighted with my new car.

5.0/5
5.0 /5
Mark Graham really looked after me and was a delight to deal with. Very helpful and I would recommend to other people looking for a BMW.

5.0/5
5.0 /5
You could of offered a service plan. My warranty is about to expire and I received an email about it and renewed online. I would of taken a service plan as well if offered

5.0/5
5.0 /5
Taylor did a great job booking me in and getting my vehicle through a break service. The courtesy was was very disappointing though as the car was only half clean with lots of brake dust still on the wheels and some mess still left on the roof. After spending almost 600 quid I'd have thought the washing would have been a little better.

5.0/5
5.0 /5
It was a pleasure talking to Jack and Dan who were great dealing with our requests and queries we had regarding find new car and making the final purchase

4.0/5
4.0 /5
I was dealt with courteously and professionally.The re-visited price for pads and discs for the front at £460 was acceptable. The initial price of £590 was astronomical and un affordable.

5.0/5
5.0 /5
I had to return to the dealership, a couple of days later, as the service interval which was correct when I collected the vehicle, overnight reverted back. The issue was quickly resolved, thank you. The staff I dealt with in the dealership were excellent.

5.0/5
5.0 /5
John at lookers Stoke was very friendly and quick the help with my enquiry even when I called first thing in the morning…along with his other colleague. I would certainly recommend Lookers Stoke to any friends and family