Lookers BMW Stoke on Trent
4.2/5
4.2 /5
1,100 Verified Reviews
Bede Rd, Stoke-on-Trent, Stoke-on-Trent, ST4 4GU, GB
01782 572100
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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1,100 Verified Reviews
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5.0/5
5.0 /5
This survey refers to a service visit, our most recent visit was a car purchase so a lot of the survey is not relevant
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5.0/5
5.0 /5
Friendly staff in the body shop team, did a great job on the work it was in for.
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5.0/5
5.0 /5
Customer service exceptional - Sean @ Knights went over and above with his explanation of vehicle faults/rectification/parts etc...an asset to BMW! Thank you Sean.
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5.0/5
5.0 /5
Josh was superb. Thank you
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5.0/5
5.0 /5
Becky Moreton dealt with our purchase, fantastic all the way through!
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5.0/5
5.0 /5
First class and extremely prompt service.
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5.0/5
5.0 /5
Professional and knowledgeable experience. Excellent service by Jack Casewell with regular updates and great information sharing. Great experience in collecting car and the service provided by Tom in setting up bluetooth etc.
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5.0/5
5.0 /5
Great communication from Jordan. Higher level of service than other BMW dealers I have used.
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5.0/5
5.0 /5
Great service from the team. Unfortunately the vehicle we were interested in was not suitable for our needs.
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5.0/5
5.0 /5
Speaking directly with the technician dealing with my car (Matt Lymer) was both helpful and reassuring.