Lookers BMW Stoke on Trent
4.2/5
4.2 /5
1,100 Verified Reviews
Bede Rd, Stoke-on-Trent, Stoke-on-Trent, ST4 4GU, GB
01782 572100
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
1,100 Verified Reviews
5.0/5
5.0 /5
On travel home to Glasgow the Engine Management like came on. So the car went into limp mode due to the exhaust filter being blocked. I thought the journey from Stoke would have cleaned out the DPS. The car has been un drivable since purchase. I had to take an extra 2 days off work due to no transport. The car is in the garage at Lookers Jaguar Glasgow. Still awaiting outcome of repair.

5.0/5
5.0 /5
Really great customer service from start to finish.

5.0/5
5.0 /5
Rich Leeder was absolutely amazing clear communication throughout the whole process

5.0/5
5.0 /5
Thanks for your help and support

5.0/5
5.0 /5
Very positive experience with no complaints at all . I have already recommended the dealership to my BMW owning friends . Arranging and paying for my taxi was very much appreciated thank you .

5.0/5
5.0 /5
I Was looked after by Jack Bourne. The process was quick and simple and he was very quick to respond to any queries, a real asset to the dealership. Very pleased with the new car too. Thanks Jack!

5.0/5
5.0 /5
Stoke BMW are a great dealership. The awful Crewe dealership should learn some lessons about customer care. I would never go to Crewe again and I advise all my colleagues to stay away

5.0/5
5.0 /5
Time keeping - excellentServices included - no record by dealt with very well

5.0/5
5.0 /5
Had really good service from the body shop team.

5.0/5
5.0 /5
Having bought many new cars over the years I rate Jason Soden highly amongst the sales personnel I have dealt with. The purchase was completed in less than 24 hours, inter communication was quick and he started work early to suit my needs in collecting the car. Well done to him!