Lookers BMW Stoke on Trent
4.2/5
4.2 /5
1,100 Verified Reviews
Bede Rd, Stoke-on-Trent, Stoke-on-Trent, ST4 4GU, GB
01782 572100
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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1,100 Verified Reviews
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5.0/5
5.0 /5
Jack Casewell and Lookers did a good job of keeping me updated with the delays for my car however BMW were dreadful - the new car tracker on the website has been down for months and when you wait over 10 months for a car, not being able to track it is really poor. Jack was great and he did a good job in difficult circumstances
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5.0/5
5.0 /5
Special mention to Becky Moreton and Toby Mayer who were very helpful and made the whole process very easy
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5.0/5
5.0 /5
Very professional, polite and attentive support from the Sales Executive throughout the experience and also post purchase. Will definitely purchase my cars from here in future also!
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4.0/5
4.0 /5
James was very good explaining all details of the loans ect. When he was off Joe took over also very good maked sure I ws kept up to date with the sale .picked up the car with my daughter on good Friday nice cup off coffee while going through paper work. Two good salespersons . Suzanne shimwell
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5.0/5
5.0 /5
Jack was first class. Not an arrogant car salesman , nice and due to earth. Extremely helpful and knowledgable. Well done hack !
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5.0/5
5.0 /5
Taylor who was my service representative did a great job and was very professional getting my MOT sorted as I needed a tyre to pass it was sorted the following day.
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5.0/5
5.0 /5
We will be back i the near future
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4.0/5
4.0 /5
Better if BMW sorted replacement car instead of me having to facilitate. It was for a BMW recall
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5.0/5
5.0 /5
I dealt with Jason Soden who couldn’t have been more helpful. Seamless transaction from start to finish on the purchase of my new to me 7 series. He even came in on his day off to deliver the car to me and see the transaction from start to finish which I felt was very generous. A very happy customer. Thanks!
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5.0/5
5.0 /5
Taylor Baugh on the service desk was brilliant at her job and explained everything that was relevant about the service provided