Good friendly atmosphere and a helpful service department employee made the visit a good one.

The lady from the service desk was fantastic at communicating with me and keeping me up to date on what was happening with my vehicle, showing me to the seating area and where to get a drink from. She really helped keep me anxiety down, made me comfortable after an awful experience with another branch. Thank you.

The customer sales team were perfect

Toby and Jack were extremely helpful during the entire process, we had build issues as this has been a problem world wide.However Toby kept me up to date as much as he could and now i've taken delivery of my vehicle I'm more than delighted.Many thanks Toby and Jack

Just better communication really

Mark Graham was very helpful and wouldn’t hesitate to recommend.

Jason Soden in Sales made the buying experience an absolute pleasure and he was a class apart from his contemporaries. I have bought dozens of cars over the years including 6, possibly 7 BMWs. This was my first experience with Knights and Jason's modus operandi was such that I will be back. Please pass this feedback on.

Service department continue to be helpful especially Taylor Baugh who went the extra mile helping with a third party warranty claim

Demi was very professional and I had no issues at all with how I was treated. Just one small issue was the test car was not the car on offer and having driven it I felt it was not the car for me. Additionally your spare parts provided a quote to fit a tow bar of over £2500.00! This did not do BMW any favours and highlighted the shear cost of BMW parts which also affected my thoughts on running costs. I thought the quote an utter joke to be honest.

very happy