Lookers BMW Stoke on Trent
4.2/5
4.2 /5
1,100 Verified Reviews
Bede Rd, Stoke-on-Trent, Stoke-on-Trent, ST4 4GU, GB
01782 572100
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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1,100 Verified Reviews
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5.0/5
5.0 /5
All good Sean Bessex was very helpful
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5.0/5
5.0 /5
Not much stock in compared to in the past. Car just a bit too pricey for us at the moment unfortunately. Will keep BMW in mind for the future
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5.0/5
5.0 /5
Only returners about a small scratch on the bumper which they sorted out straight away . Lauren dealt with the service and repair originally, and very helpful,polite and professional.
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5.0/5
5.0 /5
Did everything asked of thank-you
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5.0/5
5.0 /5
From first visit to showroom to picking up the new car the whole process was straightforward and easy , thanks to Jack Bourne who looked after me from start to finish .
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5.0/5
5.0 /5
Exceptional service provided by Sean and the team keeping us informed with detailed information and new designs. Sean had a very professional but friendly approach providing a stress free and no hassle experience. Overall a most efficient and customer caring experience.
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5.0/5
5.0 /5
Missed my free car vac and wash . Everything else fine
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5.0/5
5.0 /5
David Carter looked after us. He was professional, friendly and helpful. 5 stars.
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4.0/5
4.0 /5
I was surprised that my car wasn't washed off before collecting. My car was only a month old & had to go in due to an error message. This wasn't the 1st time there was a problem with the car. It was too far to take it back this time from where we brought it from. We would have brought a car from Stoke but the part ex offered was very poor.
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5.0/5
5.0 /5
The whole process of buying my new BMW was brilliant from start to finish was exceptional. Jack Bourne went out of his way to explain everything, made us feel welcome and his communication throughout the process was exceptional. This is our 7th BMW from Knights and the kind of interest Jack showed us is the reason why we keep coming back. Outstanding customer service and thanks for an excellent experience.