Lookers BMW Stoke on Trent
4.2/5
4.2 /5
1,100 Verified Reviews
Bede Rd, Stoke-on-Trent, Stoke-on-Trent, ST4 4GU, GB
01782 572100
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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1,100 Verified Reviews
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5.0/5
5.0 /5
From start to finish the service was excellent . Shaun was my main contact . He was professional and answered all my questions satisfactorily even those that had nothing to do with my visit but involved other personnel within Lookers to ensure I was happy .
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5.0/5
5.0 /5
Taylor was excellent. Very professional and polite, keeping me updated and informed throughout.Are you bringing back the complementary car cleaning? I get that during COVID it wasn’t practical, however with restrictions now lifted is it now more to do with cost saving than safety?
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5.0/5
5.0 /5
From the initial visit we were looked after very well , we were looked after by Mark Graham , who politely answered all our questions & helped us immensley , leading us to make our decision easier to go with BMW. .
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5.0/5
5.0 /5
I used the taxi service provided to and from the dealership. The taxi company used were very poor. The taxis were not clean and the taxi booked was over an hour late.
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5.0/5
5.0 /5
Had an additional query under the BMW Comprehensive warranty which was dealth with swiftly and efficiently.
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5.0/5
5.0 /5
Jason Owen was excellent from start to finish. Thanks for your help
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4.0/5
4.0 /5
Sales advisor was helpful and offered me a good trade in on my vehicle. I am now waiting till the end of March before proceeding further due to family holiday commitments.
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5.0/5
5.0 /5
Very happy with the service and great customer relations.would definitely recommend and hope to do business again in the future.
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5.0/5
5.0 /5
Jack Bourne the sales person that handled our purchase couldn't have been more helpful from start to finish I would give Jack 6 stars if that was possible
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5.0/5
5.0 /5
Great experience. Extremely minor criticism: the coffee in the coffee machine was weak!