Dylan was extremely friendly and a pleasure to work with. The only reason he didn't close the deal is because my existing dealer promised to beat any price in order to keep me as a customer.

Can not thank the staff at Lookers enough. The ultimate professionals. Will be buying more beamers in the future for sure . 5 Stars

Waited weeks to get feedback about enquiry. When finally someone contacted me feedback why it took so long was odd.

Didn’t offer me enough money for my part exchange

I rang up a couple of weeks ago to obtain settlement quotes and make an appointment to come in to discuss changing both mine and my partners cars which we currently have on HP with BMW and I have not heard anything back at all.

Called in ad hoc and managed to see two cars that were relevant. Test drive experience excellent. Would love to know what the service side of things is though. How good are service compared to sales as this is a key part of a car purchase. Would need more confidence to actually proceed to a purchase.

The sales team were very good. Lots of information and helpful with any questions I had. Steve Fisher at crewe was very good.

Josh was extremely helpful and responsive, answered all our questions and provided a great video of the car

Because I was fortunate to deal with Richard Green who sold me my first BMW in 1995 and the following 9 further 5 series that followed. Without him I find it hard to gain a feeling of customer care which 30 years of loyalty and 10 cars should merit. Without even mentioning how much I’ve spent in that time.

I only called in to quickly take a look at a car I noticed on line. I met Mathew Acton who was brilliant, supper helpful in showing me the car, allowing me a test drive and running through the finance options. All round amazing service, especially considering I did not have an appointment. I have been Porsche Customer for a number of years and have never received service like this.