Very pleased with all concerned, and especially with Rob (McLeod) who was extremely helpful and knowledgeable throughout the whole process.

I had the pleasure of dealing with Sam Bell. Top bloke, great knowledge and exceptional service was provided by him. Communication with him was clear and always helpful. Would definitely recommend Lookers BMW Crewe to family and friends. Thank you Sam :)

Thanks to Andy Russell for going the extra mile to get my new car ready to take away the day after purchase. Andy was very professional and polite throughout. He answered all my queries and had a great depth of knowledge about BMW. I am not local to the dealership but Andy reassured me that he would remain my first point of contact for any further queries or assistance. I have every confidence that he and his colleagues will provide excellent customer support going forward and would highly recommend this dealership to others.

Overall, this was a very satisfactory visit. We were well supported by Matt Latham and his input was most important in reaching a decision to purchase from you. Not only that, we have an excellent car!

Matthew P and Ryan b were both excellent

Andrew Russell provided myself and my partner with exceptional service and went above and beyond to assist with our queries. He was prompt at responding to any queries and was very helpful. Andy is great asset to the dealership. I will definitely be recommending this dealership to my friends and family

Interior valet not to a very high standard. Switches, indicators some areas of seats were dirty.

excellent service from being greeted on arrival until the moment we left. All the staff were first class and couldn't do enough for us. Would definitely recommend to friends and family.

Andy at bmw crew has been fantastic. WeWill be buying a car from him in the near future.Usman Mahmood

Purchase took place over telephone and Josh Horner was always available when I called and went the extra mile in providing assistance and support