The level of service was brilliant, the email and information just right. The distance involved (my fault) didnt help with going to the site for a test drive.
Verified User
•
Feb 1, 2023
5.0/5
5.0/5
Yet again Greg Bailey as looked after me in ensuring I drive away in the vehicle I wanted. Nothing is too much trouble for him. I always recommend people to ask for Greg if they are after a BMW etc ….
Verified User
•
Feb 1, 2023
5.0/5
5.0/5
Greg and the manager done everything they could to get me a deal, sadly we couldn’t come to an agreement, but I was treated very well and was happy with the way my enquiry was handled.
Verified User
•
Jan 31, 2023
5.0/5
5.0/5
I am frustrated that I cannot buy a 2017 veh on a pcp, HP repayments are excessive and if I could afford them I would sooner put that money towards a much newer car. It is a stupid rule that is bad for the customer and the dealer. please contact by email onlyWilliam Crewdson
Verified User
•
Jan 31, 2023
5.0/5
5.0/5
I have to say in all the years of buying cars this was by far the best experience and nothing was to much trouble. If only all dealerships where so communicative, friendly and helpful. Would definitely recommend to friends and family. Ryan and Dan couldn't have done any more from start to finish. Nice touch for Ryan to come and say hello in person even though Dan was the salesman.
Verified User
•
Jan 30, 2023
5.0/5
5.0/5
Andy Russell was brilliant from start to finish of this deal, even coming in on his day off to meet me in person and handover the keys. Fantastic customer service, would highly recommend
Verified User
•
Jan 30, 2023
5.0/5
5.0/5
Richard Green delivered fabulous service as always.Thank you.
Verified User
•
Jan 30, 2023
5.0/5
5.0/5
Excellent service from Greg Bailey and appreciated the follow up call today.Note on the service plan question above - it was not offered as the car already has one in place.
Verified User
•
Jan 27, 2023
5.0/5
5.0/5
My initial enquiry managed by Richard was over the phone so never got to the point of discussing things further as I committed before I was due to come to the dealership to get my car serviced.Richard was incredibly helpful and would definitely ask for him for my next purchase.
Verified User
•
Jan 27, 2023
5.0/5
5.0/5
Rob McLeod was very professional and patient throughout the process. Would highly recommend him, and also deserves a pay rise for his work :-)!
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
The level of service was brilliant, the email and information just right. The distance involved (my fault) didnt help with going to the site for a test drive.
Verified User
•
Feb 1, 2023
5.0/5
5.0/5
Yet again Greg Bailey as looked after me in ensuring I drive away in the vehicle I wanted. Nothing is too much trouble for him. I always recommend people to ask for Greg if they are after a BMW etc ….
Verified User
•
Feb 1, 2023
5.0/5
5.0/5
Greg and the manager done everything they could to get me a deal, sadly we couldn’t come to an agreement, but I was treated very well and was happy with the way my enquiry was handled.
Verified User
•
Jan 31, 2023
5.0/5
5.0/5
I am frustrated that I cannot buy a 2017 veh on a pcp, HP repayments are excessive and if I could afford them I would sooner put that money towards a much newer car. It is a stupid rule that is bad for the customer and the dealer. please contact by email onlyWilliam Crewdson
Verified User
•
Jan 31, 2023
5.0/5
5.0/5
I have to say in all the years of buying cars this was by far the best experience and nothing was to much trouble. If only all dealerships where so communicative, friendly and helpful. Would definitely recommend to friends and family. Ryan and Dan couldn't have done any more from start to finish. Nice touch for Ryan to come and say hello in person even though Dan was the salesman.
Verified User
•
Jan 30, 2023
5.0/5
5.0/5
Andy Russell was brilliant from start to finish of this deal, even coming in on his day off to meet me in person and handover the keys. Fantastic customer service, would highly recommend
Verified User
•
Jan 30, 2023
5.0/5
5.0/5
Richard Green delivered fabulous service as always.Thank you.
Verified User
•
Jan 30, 2023
5.0/5
5.0/5
Excellent service from Greg Bailey and appreciated the follow up call today.Note on the service plan question above - it was not offered as the car already has one in place.
Verified User
•
Jan 27, 2023
5.0/5
5.0/5
My initial enquiry managed by Richard was over the phone so never got to the point of discussing things further as I committed before I was due to come to the dealership to get my car serviced.Richard was incredibly helpful and would definitely ask for him for my next purchase.
Verified User
•
Jan 27, 2023
5.0/5
5.0/5
Rob McLeod was very professional and patient throughout the process. Would highly recommend him, and also deserves a pay rise for his work :-)!