Greg was lovely and helpful, just working still on a couple of aftercare bits
Verified User
•
Aug 25, 2022
5.0/5
5.0/5
The next day, we noticed 2 dirty marks on the glove box cover, possible from passengers knee.Soon wiped off with some cockpit cleaner.
Verified User
•
Aug 25, 2022
5.0/5
5.0/5
Excellent and very professional from Matthew Rae who made the process very easy
Verified User
•
Aug 23, 2022
4.0/5
4.0/5
Was unable to reach a deal that I was happy with, not the dealers fault, more a lack of BMW company incentive, so more disappointed with BMW as a whole.
Verified User
•
Aug 22, 2022
5.0/5
5.0/5
Andy was very professional and I was very pleased with the support he provided.
Verified User
•
Aug 22, 2022
5.0/5
5.0/5
Matthew service reception was really helpful at all stages of the process so thank you. No video but did have a helpful condition report & debrief and double-checked tyre depth. Very satisfied
Verified User
•
Aug 22, 2022
5.0/5
5.0/5
Everything went as planned - which is a bonus as that never happens to me usually
Verified User
•
Aug 22, 2022
5.0/5
5.0/5
No
Verified User
•
Aug 22, 2022
5.0/5
5.0/5
Personally I think the communication was excessive. After my phone call from Lookers to book my car in , I rec`d a text confirming my booking, then I rec`d a txt reminding me about my appt.Then I rec`d a txt about the BMW app. Then I rec`d a phone call reminding me about my appt !!Someone must think we are all stupid & not able to remember an appt.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Greg was lovely and helpful, just working still on a couple of aftercare bits
Verified User
•
Aug 25, 2022
5.0/5
5.0/5
The next day, we noticed 2 dirty marks on the glove box cover, possible from passengers knee.Soon wiped off with some cockpit cleaner.
Verified User
•
Aug 25, 2022
5.0/5
5.0/5
Excellent and very professional from Matthew Rae who made the process very easy
Verified User
•
Aug 23, 2022
4.0/5
4.0/5
Was unable to reach a deal that I was happy with, not the dealers fault, more a lack of BMW company incentive, so more disappointed with BMW as a whole.
Verified User
•
Aug 22, 2022
5.0/5
5.0/5
Andy was very professional and I was very pleased with the support he provided.
Verified User
•
Aug 22, 2022
5.0/5
5.0/5
Matthew service reception was really helpful at all stages of the process so thank you. No video but did have a helpful condition report & debrief and double-checked tyre depth. Very satisfied
Verified User
•
Aug 22, 2022
5.0/5
5.0/5
Everything went as planned - which is a bonus as that never happens to me usually
Verified User
•
Aug 22, 2022
5.0/5
5.0/5
No
Verified User
•
Aug 22, 2022
5.0/5
5.0/5
Personally I think the communication was excessive. After my phone call from Lookers to book my car in , I rec`d a text confirming my booking, then I rec`d a txt reminding me about my appt.Then I rec`d a txt about the BMW app. Then I rec`d a phone call reminding me about my appt !!Someone must think we are all stupid & not able to remember an appt.