Lookers Crewe BMW
4.5/5
4.5 /5
909 Verified Reviews
Fourth Ave, Weston Road, Crewe, Crewe, CW1 6XL, GB
01270 212150
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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909 Verified Reviews
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5.0/5
5.0 /5
Excellent and very professional from Matthew Rae who made the process very easy
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4.0/5
4.0 /5
Was unable to reach a deal that I was happy with, not the dealers fault, more a lack of BMW company incentive, so more disappointed with BMW as a whole.
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5.0/5
5.0 /5
Andy was very professional and I was very pleased with the support he provided.
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5.0/5
5.0 /5
Matthew service reception was really helpful at all stages of the process so thank you. No video but did have a helpful condition report & debrief and double-checked tyre depth. Very satisfied
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5.0/5
5.0 /5
Everything went as planned - which is a bonus as that never happens to me usually
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5.0/5
5.0 /5
No
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5.0/5
5.0 /5
Personally I think the communication was excessive. After my phone call from Lookers to book my car in , I rec`d a text confirming my booking, then I rec`d a txt reminding me about my appt.Then I rec`d a txt about the BMW app. Then I rec`d a phone call reminding me about my appt !!Someone must think we are all stupid & not able to remember an appt.
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5.0/5
5.0 /5
On the Vehicle Health Check form the ‘next service’date is incorrect.When I spoke to one of the service team I was told this was!!normal!!?and not to worry.!!!!!Why not to worry when everything these days is recorded digitally.I am a bit concerned.
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4.0/5
4.0 /5
Excellent customer service, friendly, polite, and helpful, nothing was too much trouble thank you
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5.0/5
5.0 /5
Excellent service from Dan all the way through from initial enquiry to purchase. Dan then went on holiday and left is in the hands of Sam who was great on handover day. Also very useful 30 minutes or so with the tech guy (sorry can’t remember name) as the car was newer so had many different functions. Would definitely recommend Lookers.