Both Affy and Ryan were very helpful, keeping me updated every step of the way. They made the process very easy .
Verified User
•
Aug 8, 2022
5.0/5
5.0/5
Booking online is unnecessarily difficult and there’s no option to book in for a courtesy car on the online system.Wash and valet was offered but not carried out as valet was off sick, free wash offered but not really viable option.
Verified User
•
Aug 8, 2022
5.0/5
5.0/5
Sarah helped me out with a tyre insurance claim - thank you.
Verified User
•
Aug 5, 2022
5.0/5
5.0/5
Unfortunately I didn’t go ahead with the purchase of the vehicle however the service I received from all concerned was excellent, when I cancelled the purchase the service continued in a very professional manner. Thank you.
Verified User
•
Aug 4, 2022
5.0/5
5.0/5
I need to bring my car back for more minor work when it is in for next service,
Verified User
•
Aug 3, 2022
5.0/5
5.0/5
My car was initially booked in for an MoT waiting appointment. It then became subject of a recall notice for EGR replacement. I was provided with a loan car. The work was carried out promptly and professionally. All of the staff with whom I came into contact were unfailingly helpful and courteous. Thank you.
Verified User
•
Aug 3, 2022
5.0/5
5.0/5
Excellent service and communication by Greg Bailey @ BMW
Verified User
•
Aug 2, 2022
5.0/5
5.0/5
Gregory Bailey was excellent and extremely helpful and professional
Verified User
•
Aug 1, 2022
5.0/5
5.0/5
We were looked after by Mr Matt Reen, a very competent and thorough sales person. His attention to detail and very likeable manner was a stand out experience. Unlike many others sales people we have come across, his approach was sincere and balanced. A real credit to your dealership.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Both Affy and Ryan were very helpful, keeping me updated every step of the way. They made the process very easy .
Verified User
•
Aug 8, 2022
5.0/5
5.0/5
Booking online is unnecessarily difficult and there’s no option to book in for a courtesy car on the online system.Wash and valet was offered but not carried out as valet was off sick, free wash offered but not really viable option.
Verified User
•
Aug 8, 2022
5.0/5
5.0/5
Sarah helped me out with a tyre insurance claim - thank you.
Verified User
•
Aug 5, 2022
5.0/5
5.0/5
Unfortunately I didn’t go ahead with the purchase of the vehicle however the service I received from all concerned was excellent, when I cancelled the purchase the service continued in a very professional manner. Thank you.
Verified User
•
Aug 4, 2022
5.0/5
5.0/5
I need to bring my car back for more minor work when it is in for next service,
Verified User
•
Aug 3, 2022
5.0/5
5.0/5
My car was initially booked in for an MoT waiting appointment. It then became subject of a recall notice for EGR replacement. I was provided with a loan car. The work was carried out promptly and professionally. All of the staff with whom I came into contact were unfailingly helpful and courteous. Thank you.
Verified User
•
Aug 3, 2022
5.0/5
5.0/5
Excellent service and communication by Greg Bailey @ BMW
Verified User
•
Aug 2, 2022
5.0/5
5.0/5
Gregory Bailey was excellent and extremely helpful and professional
Verified User
•
Aug 1, 2022
5.0/5
5.0/5
We were looked after by Mr Matt Reen, a very competent and thorough sales person. His attention to detail and very likeable manner was a stand out experience. Unlike many others sales people we have come across, his approach was sincere and balanced. A real credit to your dealership.