The salesperson was quite distracted and lacked focus but polite
Verified User
•
Jul 29, 2022
5.0/5
5.0/5
The work was done satisfactorily, the staff were polite and efficient, the vehicle inspection was very useful.
Verified User
•
Jul 29, 2022
4.0/5
4.0/5
The windscreen washer system had a blockage. I was told it was my fault for not topping up with a fluid. I was not aware I needed to do so. I thought you did that when servicing the vehicle. There should have been an instruction.
Verified User
•
Jul 29, 2022
4.0/5
4.0/5
My car was booked in for van oil change only but I was told to leave it and come back at five in the evening to collect After some discussion it was agreed that the service would be done whilst I waited Pity this could not have been agreed in advance. Bring back collection and delivery which is readily available from other local dealers
Verified User
•
Jul 29, 2022
5.0/5
5.0/5
No. All was brilliant
Verified User
•
Jul 28, 2022
5.0/5
5.0/5
Excellent professional service. Everything explained fully in a friendly manner.
Verified User
•
Jul 28, 2022
5.0/5
5.0/5
Dan was absolutely brilliant from start to finish. He received many texts from me outside of his working hours & still replied. Would Highly recommend.
Verified User
•
Jul 28, 2022
5.0/5
5.0/5
Not really the salesman was great just when you sent a email and you get no reply you should ring to make sure the customer as received the email not leave until a few hours before going to pick the car up putting it back by a hour to pick the new car up apart from that great always come back to bule bell crewe very helpful
Verified User
•
Jul 28, 2022
4.0/5
4.0/5
I would like to specifically endorse Matthew Rae, he’s been extremely helpful, proactive, prompt to the needs we had regarding the car. Thank you!
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
The salesperson was quite distracted and lacked focus but polite
Verified User
•
Jul 29, 2022
5.0/5
5.0/5
The work was done satisfactorily, the staff were polite and efficient, the vehicle inspection was very useful.
Verified User
•
Jul 29, 2022
4.0/5
4.0/5
The windscreen washer system had a blockage. I was told it was my fault for not topping up with a fluid. I was not aware I needed to do so. I thought you did that when servicing the vehicle. There should have been an instruction.
Verified User
•
Jul 29, 2022
4.0/5
4.0/5
My car was booked in for van oil change only but I was told to leave it and come back at five in the evening to collect After some discussion it was agreed that the service would be done whilst I waited Pity this could not have been agreed in advance. Bring back collection and delivery which is readily available from other local dealers
Verified User
•
Jul 29, 2022
5.0/5
5.0/5
No. All was brilliant
Verified User
•
Jul 28, 2022
5.0/5
5.0/5
Excellent professional service. Everything explained fully in a friendly manner.
Verified User
•
Jul 28, 2022
5.0/5
5.0/5
Dan was absolutely brilliant from start to finish. He received many texts from me outside of his working hours & still replied. Would Highly recommend.
Verified User
•
Jul 28, 2022
5.0/5
5.0/5
Not really the salesman was great just when you sent a email and you get no reply you should ring to make sure the customer as received the email not leave until a few hours before going to pick the car up putting it back by a hour to pick the new car up apart from that great always come back to bule bell crewe very helpful
Verified User
•
Jul 28, 2022
4.0/5
4.0/5
I would like to specifically endorse Matthew Rae, he’s been extremely helpful, proactive, prompt to the needs we had regarding the car. Thank you!