Couldn’t get through on phone but quick response to email

Greg was excellent and very helpful, as always.

Tom was very helpful from start to finish in finding me a new car. he was very professional, informative, and knowledgeable of the BMW product. Would definitely recommend, thanks again Tom

Done everything to help put a deal together

Did not proceed further with online enquiry

Although ultimately, I had to change my purchase plans fue to external factors and look elsewhere , my experience with the sales representative, Steve, at Looks BMW was excellent and he could not have been more helpful

The young lady who I spoke to was very helpful and polite. She answered all the questions I needed to know about the car I looked at

Reagan was really helpful and listened to what my future purchase needs were

The reason for 4 stars is that there was no X5 for me to look at in the showroom. I imagine that the X5 is a popular vehicle for BMW, so thats why I removed a star. Im sure thats me thinking the world revolves around me, and that you should always have just the exact car I want in the showroom, but you asked ;) Onto the great bit, I was met by Dan Hughes who was courteous, polite, friendly, and professional. He put me at ease and answered my questions very easily. He also suggested that we look at a demo X5 that was on site. A top salesman to be honest. I spent lots of years in sales, and I would have given him a job for sure. Dan contacted me a couple of days after our meeting to touch base, which was fine. In conclusion, I do plan to purchase a car from your dealership. It wont be for a month or 2, because I will buy it outright and I need to save a few more pennies.

Would really have liked to support these helpful chaps on a purchase, had it not been a perfect spec vehicle became available. Who knows, a next time ?