Tip top customer service. Very pleased:

My last visit was to repair an intermittent climate control fault which did not show up when the car was first presented for diagnosis. Whilst frustrating for me, a fault evident for several weeks, I understand the concept of a computer on wheels, where such problems can be hard to diagnose. However pleased to finally have the matter resolved. Matt my normal contact was courteous as ever as was his manager Gary, who had a good chat with me to explain the process and empathise with me for the inconvenience that these issue can cause.

Spot on service, very personable

Matt Reen was very helpful and the process was very smooth

we visited Blue Bell BMW as we had a pot hole accident which had damaged our alloy wheel and tyre. Andy Roberts who dealt with us was excellent and showed a lot of care and consideration as we are elderly. Diane who was on reception looked after us superbly and was very kind as it was a stressful time for us. All the staff are very good we have dealt with them over a number of years.

All of my communication was by phone with Andy Lloyd and Ryan, both very professional

Andrew (Russell) was extremely helpful and knowledgeable, really good service

Very good experience and pleased with the coast !!

It would be nice to have an option on the app to book „while I wait” visit, rather than just by dropping the car off.

The service staff were very friendly and professional especially Collette