Have a better quality control when preparing cars some panels had quite a few chips that I had to get touched up but other than that perfect car and salesman Richard was very patient and helpful along the whole process.

Richard Green was excellent all the way through. Kept us informed and very straight

Pleased with the car cleaning

Andy Russell was extremely reassuring, any questions and queries relating the vehicle he was very professional with great mannerisms. Never rushed me regarding the sale of the vehicle which made the whole process relaxed and simple. Thanks again Andy and the BMW team at Crewe.

The Seasonal Check is part of my Service Plan. Even if it wasn't - I would book them - they give peace of mind between MOTs and servicing at a very reasonable cost. (So much so - my 'hobby car' an E46 M£ is booked into Lookers for such a check.

Andy who I dealt with was excellent.

All went fine

The hot chocolate 🍫 drinks very nice

Ryan Elliott was very helpful and proactive in keeping us up to date throughout the process. He always considered our situation with Covid shielding and made arrangements accordingly to suit our needs. Lewis English was very knowledgeable on all features available on the car and extremely patient when taking us through the new technology. All in all a very pleasant experience

Charlotte was excellent. very polite and professional.