I recently took out a 1 series from yourselves. As then I had a problem with my left rear tyre as fount out it was the valve that was faulty from inside… this was slightly frustrating however the fella Sam bell has been great. He’s made sure the problem has been resolved and communicated greatly with myself, he’s kept me up to date on the vehicle and was very understanding. Thankyou very much.
Verified User
•
Apr 13, 2022
5.0/5
5.0/5
Impeccable customer service which makes the customer feel really special.
Verified User
•
Apr 12, 2022
5.0/5
5.0/5
I was missing my locking week nut after my MOT however my overall experience was perfect!
Verified User
•
Apr 10, 2022
4.0/5
4.0/5
I was offered a wash and Vac for my vehicle when I dropped it off but it was not completed on pick up. Other than this I was very happy with the service.
Verified User
•
Apr 9, 2022
5.0/5
5.0/5
everything was great ,thankyou
Verified User
•
Apr 8, 2022
4.0/5
4.0/5
Return calls from service department, after asking a costing question. Call owner when vehicle service has been completed.Return e mails.Great people & service but just need to communicate by phone and e mail more effectively. The change to lookers has not really helped.
Verified User
•
Apr 8, 2022
5.0/5
5.0/5
The service from Matthew (from South Africa) was excellent. Great customer relationship.
Verified User
•
Apr 7, 2022
5.0/5
5.0/5
The chap who managed the end to end service was great
Verified User
•
Apr 6, 2022
5.0/5
5.0/5
Very helpful friendly staff. Fantastic service and great communication throughout their investigation keeping me informed on what they found. Also quick fix so back on the road fast 👍
Verified User
•
Apr 6, 2022
5.0/5
5.0/5
We found Rob Lester to be helpful and went above and beyonf
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
I recently took out a 1 series from yourselves. As then I had a problem with my left rear tyre as fount out it was the valve that was faulty from inside… this was slightly frustrating however the fella Sam bell has been great. He’s made sure the problem has been resolved and communicated greatly with myself, he’s kept me up to date on the vehicle and was very understanding. Thankyou very much.
Verified User
•
Apr 13, 2022
5.0/5
5.0/5
Impeccable customer service which makes the customer feel really special.
Verified User
•
Apr 12, 2022
5.0/5
5.0/5
I was missing my locking week nut after my MOT however my overall experience was perfect!
Verified User
•
Apr 10, 2022
4.0/5
4.0/5
I was offered a wash and Vac for my vehicle when I dropped it off but it was not completed on pick up. Other than this I was very happy with the service.
Verified User
•
Apr 9, 2022
5.0/5
5.0/5
everything was great ,thankyou
Verified User
•
Apr 8, 2022
4.0/5
4.0/5
Return calls from service department, after asking a costing question. Call owner when vehicle service has been completed.Return e mails.Great people & service but just need to communicate by phone and e mail more effectively. The change to lookers has not really helped.
Verified User
•
Apr 8, 2022
5.0/5
5.0/5
The service from Matthew (from South Africa) was excellent. Great customer relationship.
Verified User
•
Apr 7, 2022
5.0/5
5.0/5
The chap who managed the end to end service was great
Verified User
•
Apr 6, 2022
5.0/5
5.0/5
Very helpful friendly staff. Fantastic service and great communication throughout their investigation keeping me informed on what they found. Also quick fix so back on the road fast 👍
Verified User
•
Apr 6, 2022
5.0/5
5.0/5
We found Rob Lester to be helpful and went above and beyonf