Need chocolate biscuits and the coffee is dreadful and a telly in the customer waiting area would be nice and the toilets need major attention I do appreciate that you are about to re build your Crewe premises so please make sure the toilets are up to standard

I was kept fully informed on the progress of my car's service and subsequent repair.A courtesy car was provided and, again, communication was good.

Both Ryan Elliot and has new colleague Lewis English were extremely helpful and knowledgeable. From my initial contact, Ryan regularly informed me of the progress of my order. He made the trade-in and financial changeover seamless and stress free. An excellent team.

Rachel provided excellent service all round - thanks very much.

Charlotte was excellent dealing with the issues raised and was very professional

As a NEW customer to BMW Crewe I was looked after very well. I had a waiting appointment, the staff were very attentive from start to finish. Thanks to Matthew for regular updates on the status of the work being carried out, and Casey for the video re vehicle condition. Good atmosphere within the dealership, lovely coffee and biscuits.

Promised call back in a very short time for an update on progress but it was many hours later. Otherwise a super experience.

Excellent communication and customer service from Matthew

As usual everything was to my satisfaction,I was given a lovely car to use which is very important to me. The work carried out was what I wanted and I was very pleased overall. The staff are very helpful.Thanks.

Excellent friendly and knowledgeable service.