Need chocolate biscuits and the coffee is dreadful and a telly in the customer waiting area would be nice and the toilets need major attention I do appreciate that you are about to re build your Crewe premises so please make sure the toilets are up to standard
Verified User
•
Mar 14, 2022
5.0/5
5.0/5
I was kept fully informed on the progress of my car's service and subsequent repair.A courtesy car was provided and, again, communication was good.
Verified User
•
Mar 13, 2022
5.0/5
5.0/5
Both Ryan Elliot and has new colleague Lewis English were extremely helpful and knowledgeable. From my initial contact, Ryan regularly informed me of the progress of my order. He made the trade-in and financial changeover seamless and stress free. An excellent team.
Verified User
•
Mar 11, 2022
5.0/5
5.0/5
Rachel provided excellent service all round - thanks very much.
Verified User
•
Mar 11, 2022
5.0/5
5.0/5
Charlotte was excellent dealing with the issues raised and was very professional
Verified User
•
Mar 11, 2022
5.0/5
5.0/5
As a NEW customer to BMW Crewe I was looked after very well. I had a waiting appointment, the staff were very attentive from start to finish. Thanks to Matthew for regular updates on the status of the work being carried out, and Casey for the video re vehicle condition. Good atmosphere within the dealership, lovely coffee and biscuits.
Verified User
•
Mar 11, 2022
5.0/5
5.0/5
Promised call back in a very short time for an update on progress but it was many hours later. Otherwise a super experience.
Verified User
•
Mar 11, 2022
5.0/5
5.0/5
Excellent communication and customer service from Matthew
Verified User
•
Mar 10, 2022
5.0/5
5.0/5
As usual everything was to my satisfaction,I was given a lovely car to use which is very important to me. The work carried out was what I wanted and I was very pleased overall. The staff are very helpful.Thanks.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Need chocolate biscuits and the coffee is dreadful and a telly in the customer waiting area would be nice and the toilets need major attention I do appreciate that you are about to re build your Crewe premises so please make sure the toilets are up to standard
Verified User
•
Mar 14, 2022
5.0/5
5.0/5
I was kept fully informed on the progress of my car's service and subsequent repair.A courtesy car was provided and, again, communication was good.
Verified User
•
Mar 13, 2022
5.0/5
5.0/5
Both Ryan Elliot and has new colleague Lewis English were extremely helpful and knowledgeable. From my initial contact, Ryan regularly informed me of the progress of my order. He made the trade-in and financial changeover seamless and stress free. An excellent team.
Verified User
•
Mar 11, 2022
5.0/5
5.0/5
Rachel provided excellent service all round - thanks very much.
Verified User
•
Mar 11, 2022
5.0/5
5.0/5
Charlotte was excellent dealing with the issues raised and was very professional
Verified User
•
Mar 11, 2022
5.0/5
5.0/5
As a NEW customer to BMW Crewe I was looked after very well. I had a waiting appointment, the staff were very attentive from start to finish. Thanks to Matthew for regular updates on the status of the work being carried out, and Casey for the video re vehicle condition. Good atmosphere within the dealership, lovely coffee and biscuits.
Verified User
•
Mar 11, 2022
5.0/5
5.0/5
Promised call back in a very short time for an update on progress but it was many hours later. Otherwise a super experience.
Verified User
•
Mar 11, 2022
5.0/5
5.0/5
Excellent communication and customer service from Matthew
Verified User
•
Mar 10, 2022
5.0/5
5.0/5
As usual everything was to my satisfaction,I was given a lovely car to use which is very important to me. The work carried out was what I wanted and I was very pleased overall. The staff are very helpful.Thanks.