Greg Bailey was excellent

The vehicle went in under warranty for an engine warning light fault? The vehicle was kept in overnight whilst a faulty DPF sensor was sourced. Disappointed that it wasn’t fixed in a timely manner, as this was the only vehicle at our disposal.

I am very impressed with the service given by Samuel Bell.Unfortunately due to being tied into a company car for another 20 months (was told I wasn't two weeks ago...) I couldn't purchase the car but that was no fault of the garage or the service I received.I will be in touch in 18 months!ThanksGreg

Love the video

Call me old fashioned, but I have owned quite a few BMW’s over the years. 3 nearly newfrom Blue Bell Crewe. New cars & nearly new from Halliwell Chester. Valeting was part of the service, also curtesy cars were readily available. Not having to wait weeks to book a service when a curtesy car became available. Somewhat the tail wagging the dog, finally the verbalquote over the phone jumped from a little over £400 to £530 when I collected the car.☹️

No

My sales advisor Sam Bell and the branch manager Tim Seville were both incredibly helpful and diligent. I look forward to using the Crewe bluebell branch again!!

Sam Bell was awesome, I had a terrible experience with Syntner BMW in High Wycombe and travelled to buy a car from somewhere recommended and trusted. Sam did not disappoint and I am looking forward to buying my next car from him as well. highly recommended, knowledgeable and trustworthy. Five star service.

Scott was excellent and very professional. His communication was clear and concise. A role model for future employees.

Happy with the service and attention received thank you.