Mathew went the extra mile particularly with documentation completion. A drafty building.
Verified User
•
Jan 24, 2022
4.0/5
4.0/5
car washing would be welcome. you used to do it, not sure why the outside cannot be washed, there is no covid risk involved
Verified User
•
Jan 22, 2022
5.0/5
5.0/5
very good
Verified User
•
Jan 21, 2022
5.0/5
5.0/5
The BMW service team in Crewe should receive special praise, the customer experience was first class and not just with me I could see all customers receiving help and assistance.
Verified User
•
Jan 20, 2022
5.0/5
5.0/5
No
Verified User
•
Jan 20, 2022
4.0/5
4.0/5
Was not offered a test drive on the very first time I came in. Was told to I would need appointment if I still wanted to go ahead - was shown a vehicle on first time but could only test drive on second attempt.
Verified User
•
Jan 20, 2022
5.0/5
5.0/5
The software needs to be updated to show that the car has had a brake fluid change as it’s showing it still requires changing.
Verified User
•
Jan 20, 2022
5.0/5
5.0/5
Unable to book service with dealership despite 3 messages left to contact me. Finally booked on line
Verified User
•
Jan 20, 2022
4.0/5
4.0/5
Disappointed with lack of curtesy car and car wash not being available. Other car dealerships have reinstated these so cannot understand why BMW haven’t.Also seem to have stopped offering a drink to customers whilst waiting.
Verified User
•
Jan 20, 2022
5.0/5
5.0/5
Scott McNeil has been incredibly helpful and has exceeded my expectations with my car purchase. I cant recommend him and Blue Bell Crewe enough.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Mathew went the extra mile particularly with documentation completion. A drafty building.
Verified User
•
Jan 24, 2022
4.0/5
4.0/5
car washing would be welcome. you used to do it, not sure why the outside cannot be washed, there is no covid risk involved
Verified User
•
Jan 22, 2022
5.0/5
5.0/5
very good
Verified User
•
Jan 21, 2022
5.0/5
5.0/5
The BMW service team in Crewe should receive special praise, the customer experience was first class and not just with me I could see all customers receiving help and assistance.
Verified User
•
Jan 20, 2022
5.0/5
5.0/5
No
Verified User
•
Jan 20, 2022
4.0/5
4.0/5
Was not offered a test drive on the very first time I came in. Was told to I would need appointment if I still wanted to go ahead - was shown a vehicle on first time but could only test drive on second attempt.
Verified User
•
Jan 20, 2022
5.0/5
5.0/5
The software needs to be updated to show that the car has had a brake fluid change as it’s showing it still requires changing.
Verified User
•
Jan 20, 2022
5.0/5
5.0/5
Unable to book service with dealership despite 3 messages left to contact me. Finally booked on line
Verified User
•
Jan 20, 2022
4.0/5
4.0/5
Disappointed with lack of curtesy car and car wash not being available. Other car dealerships have reinstated these so cannot understand why BMW haven’t.Also seem to have stopped offering a drink to customers whilst waiting.
Verified User
•
Jan 20, 2022
5.0/5
5.0/5
Scott McNeil has been incredibly helpful and has exceeded my expectations with my car purchase. I cant recommend him and Blue Bell Crewe enough.