This experience of buying a car during Covid was made possible and pleasurable by the excellent service we received from Richard who dealt professionally and courteously with us throughout. It was a seamless process and one that I would recommend.
Verified User
•
Mar 4, 2021
5.0/5
5.0/5
I found David Chaplin to be friendly and professional especially given the difficulties around Covid. The handover was as good as it could be under the circumstances. I am very pleased with my new car. Thank you.
Verified User
•
Dec 7, 2020
5.0/5
5.0/5
I was really well looked after by Tony Merenda and the team. Could not ask for more - always superb service.
Verified User
•
Dec 6, 2020
5.0/5
5.0/5
Very helpful staff on duty.
Verified User
•
Dec 3, 2020
5.0/5
5.0/5
I was extremely impressed with service and attention given whilst my vehicle had a Service and MOT at Crewe Branch earlier this week - I am very pleased with the work carried out and the Video Vehicle Health Check as very useful and informative. I was contacted by Steve the previous day and given a time slot to drop off the vehicle and when complete he contacted me, as promised, to notify work was complete and to arrange a time to collect - payment was taken over the phone to speed up the collection process and maintain best possible social distancing practices. Many thanks to Steve and the gentleman in Service Reception who dealt with me at drop off and collection , both very professional.
Verified User
•
Dec 1, 2020
5.0/5
5.0/5
Great service.
Verified User
•
Nov 30, 2020
4.0/5
4.0/5
The Covid changes but in place at Blue Bell Crewe were reassuring. Staff were friendly and helpful.
Verified User
•
Nov 30, 2020
5.0/5
5.0/5
Car booked (with oil leak) via your central appointment system following notification of problem to my preferred BMW dealer Bluebell at Crewe. Car booked in to Bluebell within 4 working days and the fault fixed under warranty within 24 hours of identifying the issue. Excellent service as usual.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
This experience of buying a car during Covid was made possible and pleasurable by the excellent service we received from Richard who dealt professionally and courteously with us throughout. It was a seamless process and one that I would recommend.
Verified User
•
Mar 4, 2021
5.0/5
5.0/5
I found David Chaplin to be friendly and professional especially given the difficulties around Covid. The handover was as good as it could be under the circumstances. I am very pleased with my new car. Thank you.
Verified User
•
Dec 7, 2020
5.0/5
5.0/5
I was really well looked after by Tony Merenda and the team. Could not ask for more - always superb service.
Verified User
•
Dec 6, 2020
5.0/5
5.0/5
Very helpful staff on duty.
Verified User
•
Dec 3, 2020
5.0/5
5.0/5
I was extremely impressed with service and attention given whilst my vehicle had a Service and MOT at Crewe Branch earlier this week - I am very pleased with the work carried out and the Video Vehicle Health Check as very useful and informative. I was contacted by Steve the previous day and given a time slot to drop off the vehicle and when complete he contacted me, as promised, to notify work was complete and to arrange a time to collect - payment was taken over the phone to speed up the collection process and maintain best possible social distancing practices. Many thanks to Steve and the gentleman in Service Reception who dealt with me at drop off and collection , both very professional.
Verified User
•
Dec 1, 2020
5.0/5
5.0/5
Great service.
Verified User
•
Nov 30, 2020
4.0/5
4.0/5
The Covid changes but in place at Blue Bell Crewe were reassuring. Staff were friendly and helpful.
Verified User
•
Nov 30, 2020
5.0/5
5.0/5
Car booked (with oil leak) via your central appointment system following notification of problem to my preferred BMW dealer Bluebell at Crewe. Car booked in to Bluebell within 4 working days and the fault fixed under warranty within 24 hours of identifying the issue. Excellent service as usual.