I was really well looked after by Tony Merenda and the team. Could not ask for more - always superb service.
Verified User
•
Dec 6, 2020
5.0/5
5.0/5
Very helpful staff on duty.
Verified User
•
Dec 3, 2020
5.0/5
5.0/5
I was extremely impressed with service and attention given whilst my vehicle had a Service and MOT at Crewe Branch earlier this week - I am very pleased with the work carried out and the Video Vehicle Health Check as very useful and informative. I was contacted by Steve the previous day and given a time slot to drop off the vehicle and when complete he contacted me, as promised, to notify work was complete and to arrange a time to collect - payment was taken over the phone to speed up the collection process and maintain best possible social distancing practices. Many thanks to Steve and the gentleman in Service Reception who dealt with me at drop off and collection , both very professional.
Verified User
•
Dec 1, 2020
5.0/5
5.0/5
Great service.
Verified User
•
Nov 30, 2020
4.0/5
4.0/5
The Covid changes but in place at Blue Bell Crewe were reassuring. Staff were friendly and helpful.
Verified User
•
Nov 30, 2020
5.0/5
5.0/5
Car booked (with oil leak) via your central appointment system following notification of problem to my preferred BMW dealer Bluebell at Crewe. Car booked in to Bluebell within 4 working days and the fault fixed under warranty within 24 hours of identifying the issue. Excellent service as usual.
Verified User
•
Nov 30, 2020
5.0/5
5.0/5
Excellent service
Verified User
•
Nov 27, 2020
5.0/5
5.0/5
Covid safe
Verified User
•
Nov 25, 2020
5.0/5
5.0/5
Faultless service, from booking my car in, dropping it off, to collecting it. I was advised that I only needed an interim service having had it booked in for a full one, and it was ready for collection by lunchtime
Verified User
•
Nov 25, 2020
4.0/5
4.0/5
Unfortunately due to covid and this "New World" we now find ourselves living in. My experience with bluebell started out a bit shaky, my biggest issue being lack of communication, I get it, and did not expect a daily update. But like bluebell I was learning to live in this "New world". So nine months later and a better understanding how this all works, Karen and David really did go all out to make it happen, showing me that bluebell really are a dealership that can be trusted to get over any issue that arises. Making sure the customer's experience from start to getting the car they want, is exactly what they get, Bluebell Bmw have definitely,. "Adapted and Moved Forward". I would definitely recommend going using Bluebell BMW, and thank you Karen & David for making it happen
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
I was really well looked after by Tony Merenda and the team. Could not ask for more - always superb service.
Verified User
•
Dec 6, 2020
5.0/5
5.0/5
Very helpful staff on duty.
Verified User
•
Dec 3, 2020
5.0/5
5.0/5
I was extremely impressed with service and attention given whilst my vehicle had a Service and MOT at Crewe Branch earlier this week - I am very pleased with the work carried out and the Video Vehicle Health Check as very useful and informative. I was contacted by Steve the previous day and given a time slot to drop off the vehicle and when complete he contacted me, as promised, to notify work was complete and to arrange a time to collect - payment was taken over the phone to speed up the collection process and maintain best possible social distancing practices. Many thanks to Steve and the gentleman in Service Reception who dealt with me at drop off and collection , both very professional.
Verified User
•
Dec 1, 2020
5.0/5
5.0/5
Great service.
Verified User
•
Nov 30, 2020
4.0/5
4.0/5
The Covid changes but in place at Blue Bell Crewe were reassuring. Staff were friendly and helpful.
Verified User
•
Nov 30, 2020
5.0/5
5.0/5
Car booked (with oil leak) via your central appointment system following notification of problem to my preferred BMW dealer Bluebell at Crewe. Car booked in to Bluebell within 4 working days and the fault fixed under warranty within 24 hours of identifying the issue. Excellent service as usual.
Verified User
•
Nov 30, 2020
5.0/5
5.0/5
Excellent service
Verified User
•
Nov 27, 2020
5.0/5
5.0/5
Covid safe
Verified User
•
Nov 25, 2020
5.0/5
5.0/5
Faultless service, from booking my car in, dropping it off, to collecting it. I was advised that I only needed an interim service having had it booked in for a full one, and it was ready for collection by lunchtime
Verified User
•
Nov 25, 2020
4.0/5
4.0/5
Unfortunately due to covid and this "New World" we now find ourselves living in. My experience with bluebell started out a bit shaky, my biggest issue being lack of communication, I get it, and did not expect a daily update. But like bluebell I was learning to live in this "New world". So nine months later and a better understanding how this all works, Karen and David really did go all out to make it happen, showing me that bluebell really are a dealership that can be trusted to get over any issue that arises. Making sure the customer's experience from start to getting the car they want, is exactly what they get, Bluebell Bmw have definitely,. "Adapted and Moved Forward". I would definitely recommend going using Bluebell BMW, and thank you Karen & David for making it happen