Lydia was very helpful, thank you.

James was excellent and very personable. He was very knowledgeable with regard to the product I was purchasing. This is my second purchase from the Crewe base. I am extremely happy with my new Mini Countryman Shadow- fab u lous !!!

Great customer service from Lydia & Diane.

Long wait before we were handed our keys back but all in all very professional service Thank you

Everyone was extremely helpful and accommodating in selling me a car and arranging a test drive. It was overall a pleasant experience which often buying cars is not.

Just a note to say how Lydia Haycock was very helpful and very friendly…how lovely to deal with someone who has a smile for you even though it was right at the end of the day…thanks Lydia

Had issue with slight accidental damage made to body work on car whist car was at Lookers garage. This was sorted promptly and efficiently for me. Thank you.

As we had not purchased a new car in UK for over17 years the management and staff were extremely helpful with everything we inquired about. The actual purchasing of our vehicle was made very simple although the electronic paperwork was too much.

Excellent customer service from josh. Went above and beyond.

When I went to collect my car on a Saturday morning (as arranged) I was kept waiting over 35 minutes while the only member of staff on the Service desk dealt with a knotty problem. I would still be waiting now had I not intervened and demanded to know what was going on. Whilst all staff were very charming, no-one could help the Service guy; this is really no way to run a business. You should re-examine your staffing arrangements on Saturdays.