As we had not purchased a new car in UK for over17 years the management and staff were extremely helpful with everything we inquired about. The actual purchasing of our vehicle was made very simple although the electronic paperwork was too much.

Excellent customer service from josh. Went above and beyond.

When I went to collect my car on a Saturday morning (as arranged) I was kept waiting over 35 minutes while the only member of staff on the Service desk dealt with a knotty problem. I would still be waiting now had I not intervened and demanded to know what was going on. Whilst all staff were very charming, no-one could help the Service guy; this is really no way to run a business. You should re-examine your staffing arrangements on Saturdays.

Daniel was exceedingly helpful

Will and the management team are a credit to the group!I had visited a few dealers and Lookers Mini Crewe far exceeded my expectations

Thank you for dropping me off at my house & collecting me when the car was ready.

Josh has been extremely helpful

I was looking to go electric. Really impressed with the car, everything was good. But I can’t economically justify the price of the car, so I’ll have to see what happens at the end of my pcp

Excellent service 10/10

The delivery of the information on Gap, Tyres,Finance,Maintenance etc etc was done like a robot …..I did not want any of them but was told I had to sit there for 30+min’s listening to them and had to say NO afterwards,very very frustrating.Plus, having talked about settling in an agreement only to be told that the agreement was non binding…..fire vales for six months could not be guaranteed nor could the interest rate on finance …..all of it was a waste of time . The only way to secure the outcome was to purchase cash and in full that day.I eventually purchased the car intended for the Sales Director, it was all a very frustrating experience .