Lookers Crewe MINI
4.9/5
4.9 /5
473 Verified Reviews
Gateway, Crewe, Crewe, CW1 6YY, GB
01270 214800
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
473 Verified Reviews
4.0/5
4.0 /5
Too many reminders before the service……all in all….I had 7! Text, email and phone calls

5.0/5
5.0 /5
💯 satisfied

5.0/5
5.0 /5
Problem is the long lead time on cars

Verified User
Jul 6, 2022
5.0/5
5.0 /5
A very much better experience than three years ago. We commenced discussions defensively due to being mis sold three years ago by a rogue salesman but were quickly won round by our dealings with Kevin Carmichael who is an asset to your company

5.0/5
5.0 /5
Will was brill from start to finish!!

5.0/5
5.0 /5
Excellent service after poor start - car not booked in by Lydia but I had phone call and email confirmation Matthew was excellent and sorted everything for me with a smile and the technician was very pleasant and did all I asked without complaint

5.0/5
5.0 /5
The young lady in the service centre was particularly lovely. She recognised me and she doesn’t make an issue of my Infirmity. (I don’t know what she is called sorry). But everyone is helpful anyway.

5.0/5
5.0 /5
Very satisfied - thank you.

5.0/5
5.0 /5
We like the signing of documents digitally. Ideally a little more time in setting up profiles, but we only found that the screen etc had changed from older models as we got into it. Will does a friendly job and certainly make you want to come back for another car. This is important. We noted a few changes since went from 5 door to 3 door like no rear mats but this is not a deal breaker and hard to pick up on specs at order stage. Love the colour and new features though. Overall experience is good.

5.0/5
5.0 /5
The initial contact was good and then communication was bad during the time I had been waiting for my vehicle until recently. To communicate on a regular basis even when the news does not change is good business.