Excellent service after poor start - car not booked in by Lydia but I had phone call and email confirmationMatthew was excellent and sorted everything for me with a smile and the technician was very pleasant and did all I asked without complaint

The young lady in the service centre was particularly lovely. She recognised me and she doesn’t make an issue of my Infirmity.(I don’t know what she is called sorry). But everyone is helpful anyway.

Very satisfied - thank you.

We like the signing of documents digitally. Ideally a little more time in setting up profiles, but we only found that the screen etc had changed from older models as we got into it. Will does a friendly job and certainly make you want to come back for another car. This is important. We noted a few changes since went from 5 door to 3 door like no rear mats but this is not a deal breaker and hard to pick up on specs at order stage. Love the colour and new features though. Overall experience is good.

The initial contact was good and then communication was bad during the time I had been waiting for my vehicle until recently. To communicate on a regular basis even when the news does not change is good business.

Communication following original order being placed and delays in delivery could be improved

Josh is an asset to the team at Mini Crewe, he actually listened to what I wanted and then got it for me. He talked me though each stage and answered all my questions. I'd 100% recommend him to anyone.

I was dealt with by William Cooke, sales executive. Who was friendly and helpful, but also professional at all times. Excellent communication through out the buying process. Overall very pleased with the service given.

Very helpful and very pleased how everything went along thank you.

Excellent service from Matt