No issues, just couldn’t diagnose my problem

Booked in and with in minutes I had been contacted and found I had a problem with my service plan being registered to my old car. This was sorted out that day to my new car Great staff, helpful and knowledgeable

Online check in was straightforward. I didn’t book online because I prefer to book an appointment with a person. Excellent service, car washed and hoovered as well, pleasant efficient staff in waiting area.

Clear polite and got job done They rectified problems on rear suspension and fiesta is better than ever before , thanks to all involved especially service manager at lookers Braintree

The staff managed to fit me in next day as I was worried by the smell of petrol in my car.Didnt want car to catch alight

It was a real pleasure from beginning to end. Ricky our sales representative looked after us, no pressure and just wanted to make certain we were completely happy with our choice of vehicle. He was excellent a real asset to your company. All the staff were very nice and overall it was an extremely pleasant atmosphere. A well run and organised team who obviously enjoyed their work. The coffee was the icing on the cake and I am delighted with my car.

Excellent communication, very well organised sale resulting in a problem free handover

Easy to use. Knowledgeable staff providing a personable service

Very efficient service

Great service & repairs completed ahead of time