Car was serviced and MOT'd while I waited. Customer service staff were excellent and kept me updated throughout the visit

Excellent service from Lockers at Braintree staff was brilliant

Came back to Lookers after only 4 months after buying my kuga . I decided I wanted a different version so within a week I drove off with the newer X Edition. Great service by the guys and seamless electronic paperwork to sign.Overall impressed again.

Clear and easy to use online booking service.Great service and helpful staff.

Always friendly staff and keep you informed

Care ready when you said it would be. Helpful and friendly staff.

very helpful, not pushy, and pleased with my purchase.

Helpful friendly staff

All ways very very professional and friendly.Did everything I asked for,I wanted to pick up Vehicle at the time I wanted, and it was done.All ways first class.

the thing that i liked about Jacob the salesperson he let myself and my wife look around the vehicle without standing over our shoulders as many salespeople do.he allowed me time to take the car for a test drive on our own which the last time i purchased at lookers chelmsford the salesperson came with us.once we decided that we would like to purchase the car Jacob sat down with us talked us through the finance and all the other details we set a date to collect and on collection day paid what i needed to pay filled out appropriate paperwork handed over my part exchange vehicle Jacob handed me the keys to my new ford kuga happy days.big thanks to Jacob at Braintree branch.