Lookers Ford Braintree
4.3/5
4.3 /5
727 Verified Reviews
Rayne Rd, Braintree, Braintree, CM7 2QS, GB
01376 321202
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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727 Verified Reviews
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4.0/5
4.0 /5
sale assistant was polite and helpful
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1.0/5
1.0 /5
The car’s condition was really bad, so bad we walked away.
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I recently bought a Ford Kuga from James Payne lookers Ford Braintree. I couldn't be happier, he was very helpful and patient with us. The work completed on the car prior to purchase was to an incredible standard, I couldn't fault the service and would recommend anyone to buy from lookers Braintree.
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1.0/5
1.0 /5
Asked for a PCP quote and never got one.Poor service
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Hello,Please could someone contact me with regard to a complaint that I have regarding the booking process. I have now cancelled the below booking with the dealer as I have given-up with the booking process being unable to fulfil the customers request. After repeatedly trying to get the requested information from the booking centre/dealer they have failed and I am left frustrated so will now look elsewhere.If you are interested in trying to resolve the issue please contact me and I can run through the issue/complaint with you.I have previously raised this with the dealer/manager / regional manager - and It looks like they are still unable to fulfil the basic customer request (cost for vehicle service + parts at the Ford Employee Discounted price)I was also quoted an extortionate service cost (£529 then revised to £543) ......I am now booked in with another Ford dealer and the deal is £269 - for the major service.If you would like to follow-up on this please call me on01268 40 3933 (Ford Work phone)07944 166134 (Mobile)Sship@ford.com (Ford work email address)RegardsMr S Ship
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5.0/5
5.0 /5
Kelly was a great sales women who was extremely knowledgeable and kept us up to date on any developments
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Good morning,I recently had work carried out at one of your dealerships, including a puncture repair. When I got into my car after collection, the tyre pressure warning light was already on, so I reset it. Before I reached home, the warning light came back on, and when I checked the tyre I noticed the valve cap was missing.Could you kindly organise a refund for the tyre repair and additional for valve cap?Kind RegardsDaniel Matthews
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HiNo complaints excellent service survey doneR Jordan
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5.0/5
5.0 /5
The interaction with Kelly was excellent. It was professional, courteous and helpful. Kelly went above and beyond to help with the sale.Thoroughly recommended.
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1.0/5
1.0 /5
Ive not had a response and I was told when I came into the show room I would get an email with some cars that I might be interested in. Not recieved