Excellent service

Had to wait for the car to prepared. Wasn’t quite ready when we came to collect it

It was an easy process Courteous, quick and friendly service

Easy! No problems at any stage

I have been dealing with Paul Castle at Lookers Chelmsford for over 10 years now and have purchased many vehicles as well as vehicles for my family and friends. Service and customer care from Paul has always been exceptional and this transaction was no different. Always polite, professional and swift to respond. Nothing ever seems too much trouble and this relationship is key to my returning to Ford and Lookers. Paul is the single reason i return to Lookers Chelmsford to replace our car. Thanks as always Paul, keep up the great work.

Couldn't fault Tim's customer care and attention to detail - to personally ensure the transaction was simple and straightforward whilst ensuring I got the car that I wanted - it was transferred in a northern branch of Lookers. As a past used car purchaser from Lookers Chelmsford and a current service customer it made good sense to keep the local continuity

Craig Davidson was caring and attentive right from the start. He gave me plenty of time to look round the car and made sure he was clear when giving me information.

When you book your car in on line it is because that’s the date you want, not to receive a message saying that date is not available 😡 Quick service

Great service, quickly completed all to high standard!

Paul went tho everything with me , setting up car/phone fordpass, checked car over , showed car to me & after handed it over