For the service and mot all made easy and efficient. Car also cleaned and no damage like the Braintree lookers always did and lied about.

Craig Davidson is the reason. He has been great. A lot of car salespeople will direct all communications to the male partner. Craig treated us equally and was the reason we did not look elsewhere. He also managed the price of the car when we had finance issues and made everything workable.

Andrew Gilby was a fantastic advisor. He was very informative and helpful.

Had the pleasure of dealing with Chris Warren when booking my car in. I foolishly left my car with one day before MOT expiry and Chris moved heaven and earth to get me booked in. I was sent a detailed video from my technician which was a brilliant touch and a detailed and informed Health Check from Paul Horslen who gave me options and what additional work I did and didn’t want. Finally I had the excellent service of Richard Marsh on collection who was professional, courteous and brilliant. Overall I am an incredibly happy customer and would recommend this garage to everyone!

Very pleased with the level of service, in all respects. Paticularly with the wash and vac. Seemed like was just taking delivery of a new vehicle.

Easy online check-in, use of a courtesy car and works completed a day early !!

Chris was brilliant in the Chelmsford branch. He had a none pushy sales approach. Nothing was to much to ask! I was never made to feel stupid with asking questions as was reassured they were the right questions to ask and he was able to answer them straight away with no hesitation

On arrival at 7:25 was greeted by a gentlemen offering me a seat at the desk. Preceded to the Booking in of my vehicle. He then Continued to explain that my car should roughly be ready at around 11 o clock. Then he asked if I was waiting there or calling back for the vehicle. I stayed and was asked several times if I would like a coffee. I felt that the staff were very attentive. It was a pleasure to sit in such a lovely environment and read my book and my water. When my vehicle was ready everything was explained in detail what had been done with a few tips to keep an eye on. All in all I would use and recommend to anyone. Thank you Fords Chelmsford .

Courteous,

Friendly and very efficient with nice coffe and biscuits!