The Sales Executive, Paul Castle, was exceptionally helpful and knowledgeable whilst dealing with my enquiry. Nothing was too much trouble for him and he was endlessly patient as I chopped and changed between the different Ford vehicles and their features.

Great sales pitch. Craig helped me understand how car I was looking features are and everything arround it.

Tim at Chelmsford was very helpful. Unfortunately they did not have the vehicle I was looking for but I would have liked to purchase from him.

We have only booked a test drive with a Ford Explorer. This was done through Ford web page

A good experience, had to wait 5 minutes or so to be seen by the allocated representative for my pre-booked test drive, but all required information was provided in a polite professional manner with good knowledge. Shown over the car with detail and allowed a good hours test drive. Upon return no pressure given with a sales pitch.

First time buyer, very helpful

helpful friendly staff

Good deals, good communication, polite staff who are not pushy

At Lookers I always feel at ease dealing with the assistance received from the Staff.

Excellent customer serviceFriendly, helpful and informative.