Just an enquiry so didn’t need all the follow up calls, I do understand that you want to make a sale but when I say I will contact you, I would appreciate no more calls from yourselves. When I am in a position to make a purchase, I will contact you!

Danny was brilliant. From the minute we explained our budget and what we were looking for, he was very helpful in finding us a car to match our needs. Communication was on point and we would definitely recommend him to others.

Luke Gosling was both professional, courteous and caring especially as I have health issues. Confounding the reputation of Car Salesperson being sell, get your money, bye......Luke a benchmark for Ford Salesperson . If you have salesperson of the month , you get where I'm going.

Paul Castle was excellent as always in all matters, concerning purchase off my cars.

every one we met were very friendly and very helpful could not fault them for anything.

Craig and Rob could not have been more kind, professional and effective in helping me wsap a very used car for a much newer used car. True omnichannel experience with the choice of all the cars on the Lookers website. Both of them gave me calm and helpful advice on the journey and Craig was brilliant dealing with all of the issues on handover day. Thank you, Thank you. Shout out too for Chris and his team in Aftersales for their amazing help with my wife's special project for a humanitarian mission to Ukraine. Very special service from all involved.

Once again Mr Paul Castles has been second to none… his patients.. he’s phone calls to myself updating me .. everything was so pleasant smooth… helpful… such a gentle pleasant professional man.. truly grateful for the whole experience… and most definitely highly recommend… thank you Paul for your patience’s , time and everything was an absolute pleasure..Kindest regards and best wishes Shanon…

My whole experience of purchasing a new vehicle with Lookers was 1st class. I could not have asked for anything more & will certainly recommend the Chelmsford dealership to friends & family. Thank you so much to Mr. Andy Marshall

Barry, who I dealt with couldn’t have been more helpful and kind and considerate in every way.

The salesman paul was really helpful and friendly .. I can't fault his service at all.The only thing that put me off buying the vehicle is that it had been advertised using a photo of it with mountune stickers on it.. leading me to believe it had the performance work done to it.. and it's only when paul called the previous owner was it clear it was just stickers put on the car. This made me question why the previous owner would rey to make out the vehicle was something its not .. also made me concerned at how it was possibly previously driven.. and also that it was advertised at something it wasn't.